About the Role
As a Supervisor, you will act as an inspirational role model, supervising team members on the sales floor to achieve KPI targets and deliver excellent customer service.
Responsibilities
- Supervise, assist, and motivate team members to achieve individual and location performance targets and KPIs.
- Support the management team in implementing action plans for short and long-term targets.
- Coach, develop, and train team members to improve product and selling skills.
- Implement and maintain a customer-centric mindset to build a loyal customer base.
- Drive the use of all available tools and ensure procedures and policies are followed.
- Build and maintain awareness of competitors and local markets, sharing findings with management and the retail team.
Requirements
- Previous experience in a similar management role within a fashion and lifestyle retail environment.
- Passionate about leading, motivating, and training team members through active supervision.
- Ability to be flexible and adaptable to business needs.
- Demonstrate strong commercial acumen and brand knowledge.
- Willingness to constantly learn and develop.
- Excellent communication skills at all levels, both written and verbal.
- Experience in networking and building relationships.
Skills
- Customer service
- Sales
- Coaching
- Training
- Communication
- Networking
- Relationship building
- Commercial acumen
- Brand knowledge
Location
- London Regent Street
Work Type
- Full-time
Experience Level
- Management experience
Salary/Compensations
- Competitive salary
- Commission
Benefits
- Attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
About the Company
- HUGO BOSS is a leading fashion and lifestyle company in the premium segment with over 19,000 employees worldwide.
- We love fashion, we change fashion!
Equal Opportunity
- We are a global company with our employees representative of the world at large.
- Our inclusive culture embraces each person’s authenticity and individuality.
- We are committed to equal employment opportunity.
- We believe our equitable work environment helps unleash your full potential and inspires you to thrive.
