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About the Role

The purpose of this role is to ensure the smooth, accurate, and compliant management of adult income accounts, particularly through maintenance and monitoring of payment arrangements, so that payments are collected reliably, clients receive clear and supportive communication, and the organization’s income recovery processes operate efficiently and in line with professional and local standards.

Responsibilities

• Managing client accounts
• Processing payments
• Keeping accurate financial records
• Providing key administrative support to the team in accordance with professional and locally agreed standards

Requirements

• Strong organizational skills
• Excellent communication skills
• Ability to work effectively with clients and internal teams and systems
• Must be a current LBB staff member on the redeployment list

Work Type

• Flexible Working Policy

Benefits

• 31 days annual leave, plus public and bank holidays
• Access to the Local Government Pension Scheme
• A comprehensive Flexible Working Policy
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well-being training programs including confidential employee assistance

About the Company

• Barnet is a borough with much to be proud of, with excellent schools, vibrant town centres, vast green spaces and diverse communities.
• As a council, we want to build on these strengths as we move into the future.
• We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better.
• As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

Equal Opportunity

• Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment.
• To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers.
• As such we value diversity and welcome applications from all backgrounds.
• Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance.
• Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities.
• If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert.
• We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
• We support the access to work scheme.