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About the Role
The Specialty Markets Service Manager will partner closely with the Director of International Relations, International Sales Director, and Director of Entertainment Sales to manage all aspects of written sales agreements for Diplomatic, Middle East, and Entertainment stays, as well as high-profile individual reservations and groups, potentially including Food & Beverage related services.
Responsibilities
- Manage all aspects of written sales agreements between hotel and customer for Diplomatic, Middle East and Entertainment stays.
- Manage high profile individual reservations and groups which may require servicing.
- Manage Food & Beverage related service as needed.
Requirements
- Partner very closely with the Director of International Relations, International Sales Director and Director of Entertainment Sales.
Work Type
- Full-time
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program.
- Employee stock purchase program (ESPP) with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Personalized caregiving concierge services.
- Crisis concierge for practical support and emotional care during times of loss.
- Free counseling and support through the Employee Assistance Program (EAP).
- Generous paid time off (PTO).
- Variety of health plans including checkups, dental cleanings, and glasses.
- Retirement plans.
About the Company
- The Waldorf Astoria New York has undergone a transformative restoration and is now open, seeking team members to unveil a new era of luxury embodying the spirit of New York City.
- Waldorf Astoria provides guests with an exceptional environment and personalized attention of True Waldorf Service, creating unforgettable experiences for discerning travelers.
- The hotel features 375 rooms, 375 residences, 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnerships.
- Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
- At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
- Hilton is a global leader in hospitality, having welcomed over 3 billion guests worldwide.
- Hilton's award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Hilton is committed to providing the best stay for every guest and setting new standards for the future of travel.
- Hilton supports Team Members' journeys, encouraging them to come for the job and stay for the career.