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About the Role

Own the product roadmap for platforms and integrations powering Marqeta's critical business functions, acting as the liaison between business stakeholders and engineering teams. Translate operational needs into a prioritized backlog, ensuring delivery aligns with business outcomes across domains like Salesforce, Ironclad, and Intacct.

Responsibilities

• Own and maintain the product strategy and roadmap for critical business systems, balancing strategic initiatives with operational improvements and technical debt.
• Prioritize the backlog in partnership with business and engineering stakeholders, making clear tradeoff decisions and communicating rationale across teams.
• Design and lead the Plan and Commit process with business stakeholders.
• Identify and define new product opportunities by proactively engaging with key business stakeholders across the organization.
• Translate multi-year business goals into phased, deliverable roadmap initiatives with clear success metrics.
• Lead requirements gathering sessions with key business stakeholders, producing well-scoped epics, user stories, and acceptance criteria.
• Partner with the Business Systems engineering team through the full delivery lifecycle from discovery and design through testing, release, and adoption.
• Manage dependencies and sequencing across cross-functional workstreams, flagging risks early and keeping stakeholders informed.
• Establish and manage hypercare programs for major system go-lives.
• Develop and contribute to Business Systems Product Management competencies across the BT organization.
• Serve as the primary product point of contact for key business stakeholders.
• Partner closely with the GTM Product Manager on shared Salesforce platform decisions, overlapping workflows, and cross-functional initiatives.
• Facilitate alignment across stakeholders with competing priorities, driving toward clear decisions and documented outcomes.
• Represent business product needs in Business Systems planning forums, architecture reviews, and steering committee discussions.
• Communicate roadmap status, delivery updates, and tradeoff decisions clearly to stakeholders at all levels including Directors and VPs.
• Define and track success metrics for delivered features, ensuring solutions are meeting the business needs they were designed for.
• Report progress and outcomes to the leadership on a regular cadence.
• Partner with business and engineering stakeholders on feature rollout, change management and adoption of delivered features.

Requirements

• 5+ years of product management experience, ideally in business systems, enterprise platforms, or internal tooling.
• Experience working with Legal, Risk, Compliance, or Finance teams as primary stakeholders understanding their workflows, priorities, and regulatory context.
• Strong requirements gathering and documentation skills, able to turn ambiguous business needs into clear, actionable engineering work.
• Demonstrated ability to own and prioritize a roadmap across multiple stakeholder groups with competing needs and drive execution from concept to delivery.
• Excellent stakeholder management skills, able to build trust with business partners, navigate competing priorities, and drive alignment.
• Comfortable working in a cross-functional, fast-moving environment with shared platforms and overlapping workstreams.
• Strong written and verbal communication skills; able to present tradeoffs and roadmap decisions clearly to senior stakeholders.
• Proven track record of managing complex, multi-phase projects in Agile environments.

Skills

• Salesforce as a business platform
• Service Cloud
• Compliance workflows
• Case management
• Contract lifecycle management tools (Ironclad or similar)
• ERP systems (Intacct or similar)
• Fintech
• Payments
• Regulated B2B SaaS environments
• KYC/KYB
• Sanctions screening
• Financial compliance workflows
• Workato or other iPaaS platforms
• Snowflake or similar data platforms
• Agile environments

Location

• Remote within Ontario, Canada
• Remote within British Columbia, Canada

Work Type

• Flexible First
• Remote

Experience Level

• 5+ years of product management experience

Salary/Compensations

• CAD 108,000 - 135,000

Benefits

• Annual bonuses
• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support remote work model
• Annual “development dollars” to support people growth and development
• Family-forming benefits
• Up to 20 weeks of Parental Leave

About the Company

• Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office.