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About the Role

BlinkRx is building the world’s first pharma-to-patient cloud, a centralized platform that reimagines how branded medications reach patients. This role will own critical external partnerships and operate at the intersection of strategy, operations, and cross-functional execution to design, scale, and optimize the national pharmacy fulfillment network.

Responsibilities

• Develop and refine the operating model for BlinkRx’s national pharmacy network.
• Define performance frameworks across cost, service levels, scalability, and risk.
• Identify structural improvement opportunities through data-driven analysis.
• Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution.
• Translate insights into clear action plans with measurable impact.
• Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives.
• Convert ambiguous business problems into structured workstreams.
• Ensure network considerations are embedded in product design and growth planning.
• Drive initiatives end-to-end — from hypothesis through implementation.
• Serve as a senior point of contact for key pharmacy partners.
• Elevate relationships from transactional to strategic and performance-oriented.
• Navigate negotiations, incentive alignment, and contractual discussions.
• Balance partner collaboration with performance accountability.
• Build scalable mechanisms for SLA governance, risk mitigation, and escalation management.
• Design playbooks and SOPs that are built for automation-readiness and enable growth without operational fragility.
• Support new partner onboarding and network expansion strategy.
• Continuously improve the feedback loops between network performance and internal execution.
• Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility.
• Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance.
• Champion AI-assisted workflows across the function — from order operations to reporting to partner communications.
• Translate operational pain points into structured technical requirements.
• Build feedback loops that continuously surface inefficiencies and convert them into automation roadmap inputs.

Requirements

• 8+ years in management consulting, strategy, business operations, or a high-growth environment.
• Demonstrated experience leading cross-functional initiatives with measurable business impact.
• Strong structured problem-solving skills and comfort operating in ambiguity.
• Ability to synthesize complex information into clear executive-level communication.
• Experience influencing senior stakeholders internally and externally.
• High ownership mindset — you don’t wait for clarity; you create it.
• Familiarity with AI tools, automation platforms, or data-driven process design — and a genuine belief that technology should do the repetitive work so people can do the high-value work.
• Interest in healthcare, life sciences, or other complex regulated industries (direct industry experience not required).

Skills

• AI tools
• Automation platforms
• Data-driven process design
• Structured problem-solving
• Executive-level communication
• Stakeholder influence
• Negotiation
• Incentive alignment
• Contractual discussions

Experience Level

• 8+ years

About the Company

• Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
• Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
• BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
• Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform.
• We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
• It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.
• At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
• We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
• Our business model not only helps people, but drives economics that allow us to build a generational company.
• We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

Equal Opportunity

• We are an equal opportunity employer and value diversity of all kinds.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.