Director, Customer Success – KFC US, Canada & LA&C at Yum! | London | Rezi

Director, Customer Success – KFC US, Canada & LA&C at Yum!

Director, Customer Success – KFC US, Canada & LA&C

Yum! · London

1 weeks ago

Director, Customer Success – KFC US, Canada & LA&C

Yum! · London

12 days ago
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About the Role

Ensure every KFC market across Europe realizes measurable business impact from the Byte product suite, including Smart Operations, Digital Ordering, and Byte OS. Lead regional customer success strategy, adoption, and value realization, acting as the connective tissue between Product, Deployment, Brand Tech, BMU, and Franchisee stakeholders. Turn product deployment into sustained restaurant performance, driving adoption, satisfaction, and commercial outcomes across all levels of the KFC ecosystem.