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Responsibilities
- Monitor clients, units, and grounds to ensure resident security and safety.
- Enforce shelter policies and follow staff policies and procedures.
- Perform general administrative functions, including logging communication, and documenting resident whereabouts, behaviors, and engagement.
- Assist clients with questions and resolve issues as they arise.
- Examine all items entering the facility to ensure client and staff safety.
- Monitor video footage of common areas.
- Adhere to safety, health, and fire hazard guidelines, policies, procedures, and organizational mission and values.
- Conduct hourly rounds of the facility.
- Report immediate safety hazards to appropriate supervisory or maintenance personnel.
- Collaborate with security personnel to ensure staff and resident safety.
- Empty, clean, and prepare units for vacancies, including bagging and tagging client materials.
- Document all incident details, participants, actions taken, and outcomes.
- May be required to work evenings, weekends, and holidays.
Requirements
- Ability to establish and maintain professional boundaries with residents.
- General knowledge of working in a residential facility preferred.
- Knowledge of H.I.P.P.A. guidelines and standards.
- Commitment to excellence and high standards.
- Good judgment with the ability to make timely and sound decisions.
- Ability to assess emergencies and respond effectively.
Skills
- Strong written and verbal communication skills.
- Excellent problem-solving and analytical skills.
Education Level
- High School Diploma / G.E.D.
- F-02 Certificate of Fitness
- C.P.R./Basic First Aid certification