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About the Role

This senior leadership role provides overall direction and guidance to the organization's operational activities, aiming to maximize growth and profitability while responsibly managing resources according to company and client expectations and policies.

Responsibilities

• Develop and implement an operations strategy tailored to clients, identifying opportunities for cost control, margin improvement, and organic growth.
• Ensure operational excellence through standardization of practices, risk assessment, and review of key metrics.
• Plan and execute start-up facilities for new business.
• Lead teams and partner with clients to troubleshoot and solve existing issues.
• Contribute as a key member of the sales and solutions team to win strategic accounts.
• Build bench strength by leading, developing, and challenging operations teams to raise performance levels.
• Question and challenge existing ways of thinking.
• Collaborate and establish solid business relationships with supporting departments including Human Resources, Sales, and Finance.

Requirements

• Must excel at and enjoy teaming with operations team members and client representatives to troubleshoot and solve problems.
• Proven ability to lead high-performing teams, recruit, develop, and motivate superior talent.
• Possess the ability to motivate and maintain effective working relationships with staff and partners.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Successfully work to reach company goals in an environment requiring a high degree of creativity and latitude.
• Integration experience with the supply chain industry is helpful.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months.
• Work overtime as dictated by business needs.
• Experience in a client-centric environment with accountability for operations metrics and client relations.
• Third-party logistics experience is preferred but not required.
• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances.
• Exceptional communication skills needed (all modes) and adept at navigating a matrixed organizational structure.
• Intermediate mathematical, accounting, and financial skills.
• Must be able to travel by plane and automobile.

Skills

• MS Office Applications
• Industry WMS

Location

• Virtual/Remote

Work Type

• Full Time

Experience Level

• A minimum of 10 years logistics operations management experience with big box, e-commerce or specialty retailers and at least 5 years’ experience as a regional operations leader managing multiple locations.

Education Level

• Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required; MBA preferred but not required

Salary/Compensations

• $230,000.00 – $270,000.00 Annual

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

About the Company

• DSV – Global Transport and Logistics. Our purpose is to keep customers’ supply chains flowing and enable their business by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road.
• Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
• Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
• As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
• Working at DSV means playing in a different league.
• With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.
• At DSV, performance is in our DNA. We aim to shape the future of logistics.
• This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
• We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
• If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
• Start here. Go anywhere.

Equal Opportunity

• DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
• If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
• If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
• DSV reserves the right to defer or close a vacancy at any time.