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About the Role

The Manager, Financial Planning & Analysis – Loyalty & Revenue will serve as a commercial finance partner to JetBlue’s Loyalty and Revenue Management teams. This role connects analytical insights, business strategy, and financial outcomes by translating complex analyses into actionable forecasts, variance explanations, investment recommendations, and leadership materials. The manager oversees staff supporting financial modeling and key processes, including developing presentations for senior management and the Executive Leadership Team, and assists with ad hoc analysis.

Responsibilities

Provide strategic guidance and sound business decision support through financial analysis, collaboration, and critical thinking.
Analyze drivers of Loyalty and Revenue Management performance, including revenue trends, redemption activity, customer behavior, partner economics, forecast assumptions, and investment returns.
Synthesize analytical outputs from Loyalty, Revenue, and other Commercial teams; assess business implications, pressure-test assumptions, and translate findings into financial forecasts, business cases, and executive-ready narratives.
Own recurring FP&A processes for supported Commercial areas, including monthly close support, variance analysis, forecast updates, budget planning, OpEx tracking, CapEx tracking, and performance reporting.
Promote communication and collaboration within Commercial teams and other workgroups (e.g., Accounting and IT).
Perform ad hoc analysis requested by senior management.
Take a significant role in the development of Crewmembers to support their engagement, growth, goal achievement, and development.
Other duties as assigned.

Requirements

Bachelor’s degree in Finance, Mathematics, Engineering, Accounting, a quantitative field, or a related area; OR demonstrated capability with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
Five (5) years of experience in Finance, Commercial, Revenue Management, Loyalty, Analytics, Consulting, or a related quantitative role.
Two (2) years of experience writing complex SQL queries (e.g., Snowflake).
Experience performing financial planning, forecasting, budgeting, variance analysis, or business-case development.
Strong analytical skills, including ability to evaluate large datasets, identify key business drivers, pressure-test assumptions, and communicate implications clearly.
Proficiency with Excel and PowerPoint.
Experience with Tableau, Python, Snowflake, or similar analytical tools.
Ability to communicate complex concepts clearly to stakeholders.
Ability to interact daily with people at different levels within the organization, including developing and maintaining ongoing relationships.
Demonstrated ability to manage recurring processes while also supporting strategic analysis.
Available for occasional overnight travel (10%).
Must pass a pre-employment drug test.
Must be legally eligible to work in the country in which the position is located.
Authorization to work in the US is required; this position is not eligible for visa sponsorship.

Skills

Financial Planning
Forecasting
Budgeting
Variance Analysis
Business-case Development
Analytical Skills
Data Analysis
Excel
PowerPoint
Tableau
Python
Snowflake
SQL

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Manager
5 years of experience
2 years of experience

Education Level

Bachelor's degree
Master's degree

Salary/Compensations

$114,000.00 - $170,000.00 per year

Benefits

Performance bonuses
Restricted stock units
Healthcare benefits
401(k) plan and company match
Crewmember stock purchase plan
Short-term and long-term disability coverage
Basic life insurance
Free space available travel on JetBlue

About the Company

JetBlue is committed to its values of Safety, Caring, Integrity, Passion, and Fun.
The company operates in a traditional office environment.
Crewmembers are expected to be punctual, potentially work flexible hours, and maintain a professional appearance.
Crewmembers may be asked to assist with light aircraft cleaning if time permits during flights.
All crewmembers must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System and promote safety as a Safety Ambassador.
Concerns, issues, incidents, or hazards must be reported through confidential systems like ASAP or SAR.
Adherence to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and Company policies, procedures, and risk controls is required.
Crewmembers must uphold JetBlue’s safety performance metric goals and understand their relation to their duties.
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate.

Equal Opportunity

Authorization to work in the US is required, this position is not eligible for visa sponsorship.