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About the Role

The Business Systems Analyst will report to the Leader, Fraud Portal Domain and will be responsible for establishing and maintaining system requirements for enhancements and/or new products and services at Interac Corp.

Responsibilities

• Elicit, document, and validate functional and non-functional system requirements in collaboration with business clients, end users, and project stakeholders.
• Perform requirements coverage and impact analysis through traceability of system requirements to business requirements, solution, and test cases.
• Collaborate with external vendors and internal IT during their development phase, providing clarity on requirements and specifications.
• Facilitate with decision makers, systems owners, and end users to identify and resolve systems issues and appropriate changes.
• Collaborate in the planning, designing, development, and deployment of new applications and enhancements to existing applications.
• Perform analysis of new technologies and standards in the payment industry and their impacts on Interac solutions.
• Support project management processes during the project life cycle.
• Onboard projects and support the team in client engagement and clarifying requirements.
• Support the release management process for internal delivery of application and system changes into production and FI environments.
• Support the certification and testing teams by providing interpretation of business functions and specifications.
• Support Operations in production issues and other implementation problem resolutions.

Requirements

• A Bachelor’s degree (computer systems and/or engineering preferred) or equivalent practical experience.
• 3-5 years’ experience in a business systems analyst role.
• Knowledge of various requirements elicitation techniques (interviews, prototypes, workshops, etc.) and different requirements methodologies (Use Cases, Unified Modelling Language, etc.).
• Experience working successfully in an environment involving multiple stakeholders with competing objectives.
• Knowledge of financial services and online and mobile payment technologies (debit and/or credit).
• Knowledge of chip contact and contactless card payments processing (EMV).
• Experience using requirements definitions and management tools.
• Working experience with Canadian Payment systems and knowledge of the payments ecosystem: Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer).
• Familiarity with Settlement and Reconciliation systems for POS and ABMs.
• Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.).
• Knowledge of ISO 8583 and ISO 20022 standards.
• Proven experience with various SDLC methods like Iterative or traditional waterfall.
• Understanding of Agile, Scrum, Iterative and Waterfall Development and project methodologies.
• Experience with UML, BPMN or other Visual Modeling notations.
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.
• Successful completion of background checks, which may include: Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Skills

• Requirements Elicitation Techniques
• Use Cases
• Unified Modelling Language
• Financial Services
• Online Payment Technologies
• Mobile Payment Technologies
• Debit Card Payments
• Credit Card Payments
• Chip Contact Payments
• Contactless Card Payments
• EMV
• Requirements Definitions
• Requirements Management Tools
• Canadian Payment Systems
• Payments Ecosystem
• Point of Sale Devices (POS)
• Banking Machines (ABMs)
• Host Systems (Acquirer and Issuer)
• Settlement Systems
• Reconciliation Systems
• Payments Canada Settlement Streams
• AFT
• LVTS
• ISO 8583
• ISO 20022
• SDLC Methods
• Iterative Development
• Waterfall Development
• Agile
• Scrum
• UML
• BPMN
• Visual Modeling Notations

Location

• Canada

Work Type

• Full-time
• Hybrid

Experience Level

• 3-5 years

Education Level

• Bachelor’s degree (computer systems and/or engineering preferred) or equivalent practical experience

Salary/Compensations

• $90,000 - $105,000
• Eligible for short-term incentive plan

Benefits

• Generous vacation and wellness days
• Comprehensive employer-paid benefits coverage
• Market-leading employer-funded RRSP program
• Free and confidential 24/7 employee & family assistance program
• Pregnancy and parental leave top-up
• Charitable donation matching with United Way

About the Company

• Interac connects Canadians through secure digital payments, advanced identity verification, and industry-leading fraud protection.
• Founded in 1984, Interac facilitates millions of transactions daily, supported by trusted partnerships with government and financial institutions.
• Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
• Interac is a purpose-driven organization shaping the future of digital finance in Canada.
• We invest in the future, foster innovative thinking, promote an inclusive culture, build an inspiring community, and provide intentional support.

Equal Opportunity

• Interac is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
• We provide fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
• Accommodation is available during the application and recruitment process.