Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure ocean marine bodily injury and property damage claims. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Responsibilities

Handles moderate to complex exposure ocean marine bodily injury and property damage claims including Commercial General Liability, Protection & Indemnity, Marina Operator’s Protection & Indemnity, and Marine Excess (Bumbershoot) Liability, as well as Hull, Piers, Wharves & Docks, and Ocean Cargo.
Lends support to Commercial Auto products as needed.
Serves as primary contact person and/or claims designee for selected accounts.
Confirms coverage of claims by reviewing policies and documents.
Directs and monitors assignments to experts and outside counsel, ensuring effective vendor and litigation management on moderate to high complexity claims.
Analyzes coverage and communicates coverage positions, preparing coverage position letters.
Utilizes acceptable investigation claims handling and settlement techniques for cost-effective and timely closure.
Conducts, coordinates, and directs investigation into loss facts and extent of damages.
Provides timely service throughout the claim life cycle by meeting service level agreements and initiating timely contact.
Evaluates information on coverage, liability, and damages to determine insured's exposure.
Sets reserves within authority or makes claim recommendations concerning reserve changes to manager.
Negotiates and settles claims directly or indirectly.
Prepares reports by collecting and summarizing information.
Presents at roundtables to senior claims leaders and underwriters on higher exposure cases.
Participates in special projects or assists other team members as requested.
Travels to mediations, trials, and conferences as required.
Coordinates loss information for business stakeholders and presents information during meetings with underwriters and/or insureds.
Delivers technical training and/or provides mentorship to colleagues.

Requirements

US Work Authorization required.
Markel does not provide visa sponsorship for this position, now or in future.

Skills

Excellent written and oral communication skills.
Strong analytical and problem solving skills.
Strong organization and time management skills.
Experience in negotiation, mediations, arbitrations and monitoring trials on higher value complex claims.
Ability to influence claims stakeholders and to effectively direct claims strategy.
Strong vendor management skills, including providing direction and guidance to defense attorneys, independent adjusters, building consultants, forensic accountants and other experts while controlling expenses.
Ability to assist with technical training to team claim handlers as required.
Well-developed and advanced expertise and knowledge in most technically complex claims topics.
Policy language skills enabling accurate and consistent policy wording interpretation.
Experience in effectively following up on recommendations from technical claims audits and continuous file handling improvement.
Ability to deliver outstanding customer service.
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word).
Ability to work in a team environment.
Strong desire for continuous improvement.

Location

Hybrid

Work Type

Full-time

Experience Level

Minimum of 5+ years of ocean marine, general liability or equivalent combination of education and experience in insurance, with applied knowledge of bodily injury claims.
Successful completion of 5 years as a Claims Examiner.

Education Level

Bachelor’s degree or equivalent work experience.
JD, advanced degree, or focused technical degree a plus.
Must have or be eligible to receive claims adjuster license in all states.
Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU, AMIM) or Participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.).

Salary/Compensations

The national average salary range for the Senior Compliance Examiner is $78,000 - $107,250 with 15% incentive.

Benefits

Competitive benefit programs.
Option to select from multiple health, dental and vision insurance plan options.
Optional life, disability, and AD&D insurance.
401(k) with employer match contributions.
Employee Stock Purchase Plan.
PTO.
Corporate holidays and floating holidays.
Parental leave.

About the Company

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further

Equal Opportunity

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.