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About the Role

The Director of Sales Engineering is critical to the success of the team and company, providing technical leadership through a player-coach approach. The ideal candidate has a strong technical aptitude and experience leading technical sales campaigns in networking, security, infrastructure, SaaS, or GRC industries. This seasoned leader will manage a professional Sales Engineering team, focusing on technical accountability for short-term results while strategically planning for the future.

Responsibilities

Recruit, hire, lead, develop, and retain a high-performance Sales Engineering team to support the Sales business.
Build relationships and collaborate across Sales, Architects, Sales Ops, Marketing, Product Management, and R&D teams.
Engage in and help build/maintain prospect/partner technical and/or executive relationships to accelerate brand awareness and business closure.
Monitor, review, and coach SEs to enhance objection handling, demonstrations, and solution architecture/scoping.
Develop sales engineers according to business demands and professional goals.
Act as a district escalation point for technical sales campaigns.
Understand and have working knowledge of the AW platform and business processes relevant to deal structure.
Conduct duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls.

Requirements

Minimum of 1 year in a front-line management role, preferably leading a presales engineering team within networking, security, infrastructure, SaaS, or GRC industries.
Minimum of 3 years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions.
Minimum of 3 years supporting, delivering, or designing enterprise IT systems.
Ability to articulate the business application/value of Arctic Wolf technology to all audiences.
Excellent written, verbal, presentation, time management, and attention to detail.
Demonstrates and leads with strong emotional intelligence; manages fluid change and prioritizes work effectively.
Thrives in a dynamic work environment.
Performs as a player-coach, willing to mentor and be mentored.
Inspiring and motivational.
Practitioner, consultative, or Pre-Sales experience in technical domains such as: Networking, Security and Server infrastructures, Identity Mgmt, Cloud Services, Governance, Risk and Compliance.
Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, and channel enablement sessions.
2 years in a front-line management role, leading a sales engineering team within networking, security, infrastructure, SaaS, or GRC industries.
2 years experience in a direct quota carry Pre-Sales leadership role.
Proven 2 years experience exceeding revenue goals while in a leadership role.
Leadership experience in Commercial or Enterprise business segments.
Bachelor’s degree or equivalent work experience.
Candidates interviewing remotely are expected to be on camera during all video interviews.
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations.

Skills

Networking
Security
Infrastructure
SaaS
Governance Risk and Compliance (GRC)
Technical Sales Campaigns
Sales Engineering
Customer Relationship Management
Solution Architecture
Team Leadership
Emotional Intelligence
Presentation Skills
Time Management
Attention to Detail
Public Speaking
Mentoring

Location

Remote
Northeast United States

Work Type

Remote
Full-time

Experience Level

Management
Presales Engineering
Customer-Facing
Enterprise IT Systems
Leadership

Education Level

Bachelor's degree or equivalent work experience

Salary/Compensations

153,000 - 293,300 USD annually

Benefits

Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Variable incentive compensation
New hire equity grants

About the Company

Arctic Wolf is a global leader in cybersecurity, protecting organizations worldwide with award-winning innovation like its Aurora Platform.
The company is recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights, and IDC MarketScape.
Arctic Wolf fosters a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture.
Awards include Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026).
With over 10,000 customers worldwide and more than 2,000 channel partners globally, Arctic Wolf is redefining security operations.
Arctic Wolf values diversity and inclusion, encouraging unique perspectives through its Pack Unity program.
The company participates in the Pledge 1% Movement, giving back to the community.
Arctic Wolf's mission is to End Cyber Risk.

Equal Opportunity

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.
Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities.
Accommodations are provided as required for candidates and employees with disabilities and/or other specific needs.