Senior Manager - Business Application Owner at CHANEL | London, United Kingdom | Rezi

Senior Manager - Business Application Owner at CHANEL

Senior Manager - Business Application Owner

CHANEL · London, United Kingdom

1 weeks ago

Senior Manager - Business Application Owner

CHANEL · London, United Kingdom

12 days ago
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About the Role

As Chanel continues to drive process efficiencies through more harmonised processes and streamlining its systems landscape, we are looking for a Business Application Owner in a truly global function. You will be in charge of a large portfolio of portals including Oracle (FCCS, ARCS, TRCS, Narrative Reporting) and Powerplan in the larger Finance ecosystem in the Record-to-Report area. In very close collaboration with IT Application Owners, Process Owners and Data Owners, as well as managing relationships with multiple stakeholders within the Finance community, you will cover 5 main areas: Run Operations Excellence, Data Quality Management, Project Management, Training Academy, and Reporting & Dashboarding.

Responsibilities

  • Provide service excellence to the Finance community, enhance operational efficiency and compliance.
  • Act as a gatekeeper for questions from the Finance community, provide functional answers, and redirect to expert teams.
  • Develop a culture of continuous improvements by engaging with users, identifying automation opportunities, and defining priorities for enhancement sprints.
  • Drive requirements gathering and define functional design for IT Application owners.
  • Define test scenarios, coordinate user testing, and perform tests.
  • Optimize license usage, review system access regularly, and ensure internal controls and external audit compliance for access management.
  • Ensure data quality in the system by setting up monitoring processes and developing data quality monitoring tools.
  • Suggest changes to data models and liaise with data owners to represent Financial Reporting needs.
  • Improve data quality and code costs in collaboration with accounting and business users.
  • Manage projects end-to-end, including team mobilization, scope definition, requirements gathering, process design, development oversight, testing, and change management.
  • Drive adoption of solutions and process efficiencies by setting up training plans and paths for users.
  • Define and update training content based on user challenges, support tickets, and transformation needs.
  • Assist Finance peers in creating and maintaining reports for Finance analysts.
  • Contribute to the Dashboarding strategy for system data and promote self-service reporting.

Requirements

  • BS or BA required, preferably in Accounting, Finance or Information Systems.
  • Strong experience in Legal Accounting Reporting.
  • Minimum 6 years of experience in accounting, data analytics and/or systems implementations/administration.
  • Strong hands-on experience in IT Service Management.
  • Project Management from A to Z.
  • Strong analytical skills to ensure data quality and define impactful reporting.
  • International and multicultural experience working with markets outside of Europe is a must.
  • Able to understand and handle situations/decisions across a complex ecosystem.
  • Able to communicate with people with different backgrounds and ways of working and easily explain technical problems to people without a deep technical understanding.
  • Ability to think “Global” and to align regions in this common vision.
  • A team player.

Skills

  • Oracle (FCCS, ARCS, TRCS, Narrative Reporting)
  • Powerplan
  • Record-to-Report
  • IT Service Management
  • Project Management
  • Data Quality Management
  • Reporting
  • Dashboarding
  • Training
  • Change Management

Location

  • London, UK

Work Type

  • Permanent
  • Global

Experience Level

  • Senior Manager
  • Minimum 6 years of experience

Education Level

  • BS or BA
  • MBA or CPA is a plus
  • Software certification is a plus

About the Company

  • Chanel continues to drive process efficiencies through more harmonised processes and streamlining its systems landscape.