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About the Role

As Technical Deployment Manager, you will independently lead the implementation of Signal1's AIMS platform at partner health systems from kickoff through go-live and steady-state handoff. You will run the project management backbone of each deployment, coordinating status updates, preparing steering committee materials, ensuring stakeholders have proper access and a shared understanding of key deadlines, and problem-solving through technical, organizational, and political barriers. This role suits someone ready to take ownership of external, executive-facing delivery from day one.

Responsibilities

Own the project plan, timeline, and risk/issue log (RAID) for assigned AIMS implementations end-to-end.
Coordinate regular status updates and run project cadence with internal deployment teams and client stakeholders.
Prepare and present steering committee materials to hospital executive sponsors.
Ensure proper data and system access is provisioned and all parties understand key deadlines and dependencies.
Design workflows in collaboration with clinical and technical stakeholders and configure the AIMS platform.
Identify project risks early, evaluate root causes, and problem-solve through technical and organizational barriers.
Set and communicate priorities clearly, and motivate project partners to hit key milestones.
Convene, lead, or participate in project meetings involving client representatives.
Systematically capture user pain points, workflow gaps, and unmet needs and translate them into structured input for product and engineering.
Design and deliver training for client teams and provide ongoing support.
Drive adoption plans that move client teams from legacy processes to AIMS-based workflows.
Establish and maintain strong client relationships, ensuring satisfaction.
Monitor and report on project status to senior leadership.
Follow the policies and procedures of Signal1's Quality Management System (QMS) and engage in continuous improvement of the QMS.
Other duties as assigned, including potential travel to client sites.

Requirements

Ability to manage multiple concurrent deployments at once (typically 2–4 accounts in parallel), with strong judgment on prioritization and multi-threading.
5–8 years of project management experience, either in enterprise software implementation or in a PMO/transformation function with a track record of delivering to external customers.
Exceptionally organized, defaulting to structure without being told to.
Excellent communicator, especially in writing, able to turn a messy project status into a clear, confident steerco deck for an executive audience.
Demonstrated ability to run executive-level status and steerco communications independently.
Working technical fluency: comfortable in conversations about integrations, data flows, and governance/vetting workflows.
Experience managing multi-stakeholder, matrixed projects.
Proven ability to build rapid rapport with a diverse range of clinical and technical stakeholders.
Comprehensive knowledge of project management concepts, tools, methodologies, and best practices.
Experience across the entire project lifecycle, from initial conceptual design through final implementation and close.
Comfortable operating with a high degree of autonomy in a fast-scaling startup environment.
Background in a corporate PMO, consulting PMO, or transformation office, with direct external-client delivery exposure (Nice to have).
Prior experience at a health system, EHR vendor, or healthcare AI/clinical software company (Nice to have).
Exposure to AI governance, model risk, or clinical decision support deployments (Nice to have).

Skills

Project Management
Enterprise Software Implementation
PMO/Transformation
External Customer Delivery
Organization
Communication (Written and Verbal)
Executive Communication
Technical Fluency (Integrations, Data Flows, Governance/Vetting)
Multi-stakeholder Project Management
Rapport Building
Project Lifecycle Management
Autonomy
AI Governance (Nice to have)
Model Risk (Nice to have)
Clinical Decision Support Deployments (Nice to have)

Location

Toronto (preferred for hybrid)
Remote (open to candidates located elsewhere)

Work Type

Hybrid
Remote

Experience Level

5-8 years of project management experience

Education Level

PMP, CSM, or equivalent certification preferred

Benefits

Competitive compensation and stock options
Peers from diverse cultural backgrounds and academic areas
Entrepreneurial, open-minded and energetic culture
Excellent health and extended health coverage
Four weeks of paid vacation

About the Company

Signal 1 helps health systems accelerate AI adoption with a category defining technology platform.
Signal 1’s first product, the AI Management System (AIMS), gives health system leaders visibility and control across their growing AI portfolios.
AIMS offers comprehensive oversight of predictive and generative AI applications and introduces guardrails to mitigate downside risks.
It sets the standard for Responsible AI in healthcare.
Purpose-built for healthcare and informed by years of experience managing AI at scale in other industries, Signal 1 empowers healthcare organizations to translate innovation into real clinical, operational, and financial outcomes.
Signal 1 is a 30-person, well-funded and rapidly growing startup with strong product market fit and deployments at a growing number of top-20 US health systems.