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About the Role

Under the supervision of the Residential Manager, the Assistant Manager will provide direct oversight of service planning and clinical/health care services, and manage day-to-day activities for an assigned residence.

Responsibilities

• Works in partnership with the people we support to ensure their rights, health, safety, and personal outcomes are supported.
• Advocates with people we support in various situations.
• Teaches new life skills to people we support.
• Assists people we support to overcome barriers and establish/maintain relationships and social roles.
• Supervises, trains, evaluates, and observes assigned Direct Support Professionals (DSP).
• Ensures all required documentation is completed appropriately and in a timely manner.
• Prevents, recognizes, and reports abuse toward people we support.
• Provides ongoing protective oversight to individuals living in the residence.
• Maintains ongoing, respectful communication with all individuals, including those supported, supervisors, team members, and the community.
• Provides emergency coverage and covers DSP responsibilities as needed.
• Coordinates, supports, attends, and participates in all required events, meetings, reviews, and committees.
• Maintains the confidentiality of information relating to individuals and employees.
• Ensures the residence, including external property, is clean, safe, and attractive.
• Completes all required trainings and stays in compliance.
• Ensures all required documentation (paper and electronic) is completed/processed appropriately, in a timely manner, and meets quality and compliance thresholds.
• Performs other duties as assigned.
• Ensures compliance with FREE policies, procedures, and operating standards.
• Implements a continuous quality improvement process for department services and administrative functions.
• Assists in the development, implementation, and administration of Human Resources policies and programs, including compliance with Equal Employment Opportunities and Affirmative Action Programs.

Requirements

• Minimum one (1) year of experience working with individuals with disabilities.
• Supervisory experience preferred.
• Valid Driver’s License and ability to satisfy criteria to be a driver for FREE.
• Ability to work in a team environment with flexibility, keeping others informed and anticipating needs.
• Must be efficient, well organized, and have excellent communication and interpersonal skills.

Skills

• Communication skills
• Interpersonal skills

Location

• In-person

Work Type

• Full-time

Experience Level

• 1+ year experience
• Supervisory experience preferred

Education Level

• High School Diploma or equivalent

About the Company

• Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury.
• It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities.
• FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Equal Opportunity

• FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic.
• In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations.
• This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.
• Family Residences and Essential Enterprises’ affirmative action efforts related to protected veterans and individuals with disabilities are set out and described in our affirmative action plan for protected veterans and individuals with a disability.