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About the Role

C+C Apartment Management LLC is an industry leader in management and real estate operations, managing over 23,000 residential units across the New York Tri-state area. Our mission is to provide exceptional property management services that meet diverse needs, enhancing revenue, cost control, maintenance, financial reporting, and resident relations.

Responsibilities

• Oversee building staff, including administrative personnel and financial performance of assets.
• Manage Assistant General Managers (AGM) and site-specific administrative staff.
• Implement site-specific operational policies and procedures for maximum employee performance.
• Manage regulatory compliance efforts and leasing coordination, including continuous occupancy and move-in/vacate processes.
• Support and manage on-site LIHTC and/or Section 8 administration and compliance.
• Oversee payroll and paid time off for site employees, and monitor staff overtime.
• Procure vendors, services, and materials transparently, aligning spending with budgets and approving invoices.
• Mitigate and aggregate pre-acquisition Housing Quality Standards (HQS) violations.
• Oversee rent collection, resident arrears outreach, and legal arrears processes.
• Work with counsel on tenant arrears, insurance matters, and other legal issues.
• Initiate non-payment proceedings and actively pursue tenant arrears.
• Oversee mold survey and remediation (BAEZ) mitigation and reporting.
• Monitor and supervise staff responsible for required trackers.
• Coordinate with Builders on construction and resident relocation.
• Track and monitor monthly resident outreach notifications, collaborating with social services and community affairs teams.
• Prepare and submit NYCHA-related reports by the 5th of each month.
• Collaborate with Development and L+M Builders teams, and interface with partners, stakeholders, and ownership groups.
• Enact and enforce organizational initiatives and Standard Operating Procedures (SOPs).
• Monitor direct report performance and coordinate with HR on disciplinary measures.
• Execute short- and long-term initiatives and strategies for residential and retail components.
• Oversee incident reporting, ensuring engagement of all relevant parties and proper recording of details.
• Manage the violation process to completion.
• Ensure effective handling of CAM charges/allocations, multi-entity cost-sharing, AR/AP, MOR variance explanations, and budget preparation.
• Support the leasing team on renewal, lease termination, and lease negotiations.
• Liaise with Community Affairs to incorporate resident feedback and support community initiatives.
• Supervise agency-specific regular inspections (REAC, MOR, API, etc.).
• Collaborate with the Asset Management team and partners to drive value and control expenditures.
• Manage all CAPEX projects, including bidding, leveling, and contract execution.
• Manage retail/commercial operations according to lease agreements.
• Manage the unit turnover process, including bid-leveling, estimating, and awarding.
• Strategize and coordinate major projects/initiatives and PILOT programs.
• Serve as the direct point of contact for Agency Officials/Representatives (HPD, HCR, DCA, NHA, HMFA, ESDC, HUD, NYCHA etc.).
• Coordinate BBRI, OCAF, MU2M efforts, including direct submissions.
• Conduct property inspections to verify maintenance work and identify areas needing attention.
• Ensure staff are trained in required applications and understand their roles and responsibilities.
• Attend Tenant Association meetings as necessary.
• Work with the security team on security-related initiatives.

Requirements

• Bachelor's degree preferred or a combination of work experience, education, and professional designations/certifications.
• Proficiency in Microsoft Office applications.
• Proficiency in Yardi required.
• Exemplary financial acumen surrounding Building Finance and PM-specific Financial Reporting.
• Exemplary understanding of Regulatory Compliance (Rent-Stabilization/Fair Housing/Section 8, etc.).
• Must possess Affordable Housing and/or Market Rate experience specific to the asset being managed.
• Strong experience and background managing assets with shared expense allocations, CAM charge-backs, and multi-entity expense management.
• Must have project management experience.
• Must display ability to complete tasks/projects on-time.
• Must display superior leadership and multi-tasking abilities.
• Ability to work with people and manage challenging administrative projects.
• Must possess exemplary customer service skills.
• Knowledge of building systems, preferred.
• Real Estate license, preferred.

Skills

• Microsoft Office
• Yardi
• Financial Acumen
• Building Finance
• PM-specific Financial Reporting
• Regulatory Compliance
• Rent-Stabilization
• Fair Housing
• Section 8
• Affordable Housing
• Market Rate Housing
• Expense Allocation
• CAM Charge-backs
• Multi-entity Expense Management
• Project Management
• Leadership
• Multi-tasking
• Customer Service
• Building Systems Knowledge
• Real Estate Licensing

Location

• New York Tri-state area

Work Type

• Full-time

Experience Level

• 6+ years of experience in Property Management Operational role(s) at similar scale/scope properties with a college degree
• 7+ years of experience in direct GM role at similar scale/scope properties without a college degree

Education Level

• Bachelor's degree preferred
• Professional designations, certifications

Benefits

• Competitive compensation
• Tremendous potential with a growing residential real estate developer/builder organization

About the Company

• C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations.
• Our team manages the day-to-day operations of over 23,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area.
• The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties.
• Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties.
• C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations.

Equal Opportunity

• C+C is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.