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About the Role

The IT Systems Administrator will be responsible for the administration and maintenance of all corporate servers, network infrastructure, and desktop systems at the regional site. This role supports Side’s Active Directory domains, Windows, Mac and Linux Servers, Network Systems and Infrastructure, PC and Mac desktops, mobile devices, and IT Operations. The candidate will work within the globally dispersed Global Technology & Information Security team and report to the regional Manager of Information Technology. Prior experience in technology within Software QA environments and solid knowledge of Information Security practices and methodologies as they apply to ISO27001 and PCI-DSS are expected.

Responsibilities

Manage and monitor corporate computing environment including Active Directory Service, Network Routers, Switches, Security Appliances, and Wireless Access Points, Office 365 setup and administration, Intune (MDM), User Account Administration, Data integrity and backup, E-mail and Content filtering systems, Windows/Apple/Linux Servers and Desktops, mobile devices and game consoles, and IT Asset Inventory.
Manage the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
Provide 24x7 support coverage for all workstations and servers at the regional site as part of the IT team.
Participate in 24x7 on call rotation schedule.
Ensure Information Security controls are implemented and adhered to.
Assist with Information Security reporting and audit initiatives.
Produce regular reports for systems utilization and up-time.
Support objectives of the Global Technology and Information Security department.

Requirements

Fluent in English.
5 years’ experience in QA/Technical Support/Contact Center environment.
Active Directory and Office 365 experience required.
Windows server administration experience including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI.
Experience with Cisco network switches and security appliances, network infrastructure and cable plant management.
Experience in Fortinet firewalls and configurations.
5 years’ experience with Windows, VMWare, Mac and Linux servers.
Knowledge in TCP/IP Networking (Structured cabling, patching and Cisco configuration).
Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process.
Strong analytical, interpersonal, communication (written and verbal) and organization skills required.
Strong and effective team communication and problem-solving skills within a globally dispersed organization.
Able to work with minimal supervision and need to be self-driven.
Ability to establish and maintain effective working relationships.
Ability to lift up to 25 kg.

Skills

Active Directory
Office 365
Windows Server Administration
Azure
DNS
DHCP
IIS
FTP
PKI
Cisco network switches
Security appliances
Network infrastructure
Cable plant management
Fortinet firewalls
Windows servers
VMWare
Mac servers
Linux servers
TCP/IP Networking
Structured cabling
Patching
Cisco configuration
ISO 27001
PCI-DSS
Information Security practices
Information Security methodologies
Network routing
Redundancy principles
Multilayer network
Intune (MDM)
Office
Exchange
SharePoint
Skype for Business
Analytical skills
Interpersonal skills
Communication skills
Organization skills
Team communication skills
Problem-solving skills

Location

London UK

Work Type

Full-time
Permanent

Experience Level

5 years’ experience in QA/Technical Support/Contact Center environment
5 years’ experience with Windows, VMWare, Mac and Linux servers

Education Level

B.S. CS, EE or related technical degree
Equivalent experiences will be considered

Salary/Compensations

Competitive salary with performance base incentives

Benefits

Comprehensive Group Insurance coverage
Paid vacation and sick leave
Flexible work schedule
Growth opportunities

About the Company

Side is a global services company that collaborates with video game developers and publishers through outsourced production services.
Started 25 years ago, Side has grown exponentially year-on-year.
Side has a history in gaming and works on over 1500 titles across all genres and platforms.
Side has grown rapidly and now has 35 sites spanning the globe.
SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market.
http://www.side.inc