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About the Role
Our front desk coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.
Responsibilities
- Greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules, including inputting and confirming patient appointments.
- Enter new patient records and update ledgers using Denticon.
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments.
- Assist with various office duties as directed by the Practice Manager.
Requirements
- Prior medical/dental front office experience preferred.
- Customer service experience required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
- Must be available to work Saturdays.
Skills
- Denticon
- PPO/FFS insurance verification
- Customer service
- Organizational skills
- Interpersonal communication
Location
- Woodbury, NY
Work Type
- Full-time
- Part-time
Experience Level
- Preferred prior medical/dental front office experience
Salary/Compensations
- $20/HR - $25/HR
Benefits
- Generous Compensation
- Flexible Health and Vision Insurance Plans
- 401(K) Retirement Plan with Matching up to 6%
- Generous Paid-Time Off (up to 3 weeks plus an annual 'you' day)
- Exclusive In-house Dental Program (heavily discounted services for employee and immediate family)
- Extra Perks and Fringe Benefits
- Some benefits available for part-time employees
About the Company
- Reshaping the way patients experience dental care by placing patients and providers at the core of their approach.
- A leading and distinguished dental organization, led by dentists.
- A modern practice environment designed for superior care and comfort, embracing cutting-edge technology in a soothing environment.
- A team that supports success, emphasizing health over sales and cultivating a warm, supportive culture without the pressure of production quotas.
- Encourages and supports growth in careers.
Equal Opportunity
- Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.
- Promotes a work environment where all differences are respected.