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About the Role

This role is responsible for creating, delivering, and maintaining the production schedule, ensuring all jobs are ready and completed within prescribed time constraints. The position involves tracking job progress, identifying and resolving discrepancies between the schedule and shop floor reality, and ensuring on-time customer deliveries. The goal is to improve project scheduling and planning accuracy and on-time delivery (OTD) through feedback from past performance.

Responsibilities

• Provide Sales & Customer Service with firm delivery dates from production schedule.
• Monitor scheduled start and progress of all jobs using the ERP system in conjunction with Sales & Customer Service.
• Monitor the flow of blanket orders (stock jobs) through the shop in conjunction with Sales & Customer Service.
• Continually update schedule to reflect possible re-routing or change in flow.
• Expedite orders as needed to meet customer deliveries in conjunction with Sales & Customer Service.
• Work with the purchasing department to adjust expected dates for incoming goods to coincide with the production schedule.
• Review outsourced operations within jobs and ensure PO timing aligns with successful project delivery.
• Serve as liaison between sales demand and operational capacity, optimizing resources while meeting customer expectations.
• Ensure all steps in the ARP process are completed before job is released to operations.
• Plan larger projects (blanket orders) to achieve increased efficiency and lower costs.
• Determine when/if overtime is needed to recover or maintain production workload and notify operations manager and general manager in advance.
• Monitor scheduled start and end dates of all jobs utilizing the ERP scheduling module and provide weekly status updates on monthly progress.
• Review quotes for incoming jobs as needed, checking for alignment on lead times to assist in setting proper customer expectations.
• Recommend outsourcing jobs as needed to optimize shop floor activities and overall company output in a cost-effective manner.
• Use ERP system to retrieve customer information, stock status, and PO status, and recommend changes on customer purchase orders.
• Perform cycle counts of raw materials, WIP, and finished goods as needed.
• Adjust time tickets to reflect discrepancies discovered during job monitoring and scheduling module use.
• Assist in annual physical inventory.
• Complete special projects as requested.

Requirements

• Basic arithmetic skills and attention to detail are required.
• Ability to use Excel, Word, Outlook, and PowerPoint.
• Solid knowledge of the manufacturing process from receipt of material to shipment of parts.
• Familiar with MRP or ERP Order Entry, Shipping, Purchasing, and Receiving (JobBoss2 preferred).
• Good communication skills.
• Must be a good team player.
• Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists.

Skills

• Production scheduling
• Planning
• Advanced resource planning (ARP)
• ERP system usage
• Excel
• Word
• Outlook
• PowerPoint
• MRP
• JobBoss2

Experience Level

• 1-5 years of experience in production scheduling, planning, or a related role in a manufacturing environment required.

Education Level

• Bachelor’s degree in supply chain management, business administration, or a related field is preferred.