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About the Role

Support the objectives of the Public Realm Directorate and engage with the community on issues relating to recycling, street scene, and waste prevention. Provide information on collection schedules, encourage waste minimization, address local environmental issues, and signpost residents to relevant Council services. Work with other departments and stakeholders to deliver a communications program for the Public Realm directorate.

Responsibilities

Engage with the community on recycling, street scene, and waste prevention.
Conduct door-to-door visits, home visits, and engage in public spaces.
Promote recycling, waste prevention, and public realm initiatives.
Provide information on collection schedules.
Encourage waste minimization and responsible use of public spaces.
Address local environmental issues.
Signpost residents to relevant Council services.
Work with other Council departments, partner organizations, and key stakeholders.
Deliver a communications program for the Public Realm directorate.
Execute public engagement and communication activities through various channels.

Requirements

Good understanding of environmental issues, including sustainable management of environmental resources.
Excellent communication skills.
Ability to engage confidently with diverse audiences through face-to-face interaction, presentations, discussions, and online communication.
IT literate and fully familiar with Microsoft Office.
Good literacy and numeracy skills.
Ability to prioritize workload effectively.
Ability to work flexibly to meet service needs.
Polite, professional, and helpful manner.
High level of customer focus.
Flexible approach to working hours, locations, and achieving outcomes.
Inclusive and adaptable team player.
Ability to work effectively without supervision and use initiative.
Friendly and open style to inspire confidence and support positive working relationships.
Confident and professional approach when dealing with residents, stakeholders, and colleagues.
Ability to manage conflict calmly and effectively.
Maintain professionalism, trust, and respect at all times.
Strong commitment to improving public realm services.
Commitment to promoting equal opportunities through service delivery.
Commitment to Newham’s values and culture.
Act as a positive ambassador for the Council.
Flexibility in working hours, including evenings and weekends.
Willingness and ability to travel throughout Newham.
Required to work outdoors and undertake prolonged periods of standing and walking.
Disclosure and Barring Service clearance required prior to appointment.
Remove all personal identifying information from supporting statement.
Applications that are not anonymized will be rejected.

Skills

Environmental issues awareness
Recycling knowledge
Waste reduction knowledge
Littering knowledge
Fly tipping knowledge
Communication skills
Face-to-face engagement
Presentation skills
Discussion skills
Online communication
IT literacy
Microsoft Office proficiency
Literacy skills
Numeracy skills
Workload prioritization
Customer focus
Teamwork
Conflict management
Interpersonal skills

Location

Central Depot I Folkestone Road I London E6 6BX

Work Type

Fixed Term 12 months
Full-time

Experience Level

Experience of creating engagement and awareness materials beneficial

Education Level

Disclosure and Barring Service clearance

Salary/Compensations

£30,288 - £31,611

Benefits

Access to all major networks in London and the south east.
Well connected by public transport (bus, tube, DLR).
Proximity to Crossrail service.
Proximity to London City Airport.

About the Company

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.
Newham is located only 5 miles east of London.
Newham has the youngest overall population in the country.
Newham was one of the six host boroughs for the 2012 Summer Olympics.
Newham contains most of the Olympic Park including the London Stadium.
Newham has a thriving arts quarter with the Theatre Royal Stratford East.
Newham has the University of East London with two campuses.
Newham has a large Westfield shopping Centre in Stratford.

Equal Opportunity

We are committed to creating an inclusive, anti-racist environment for all.
Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation.
If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.