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About the Role

Waltham Forest is launching its first dedicated Crematorium Service to enhance support for residents during sensitive life events. This new service requires a team that embodies compassion, professionalism, and care. Nine new roles are being created for this service. Please note, this role does not offer Skilled Worker visa sponsorship; candidates must possess existing UK work authorization.

Responsibilities

• Ensure compliance with the Cremation Acts and Regulations, Environmental Protection Act 1990, Health and Safety at Work Act, Local Authorities Cemeteries Order, and all other relevant legislation.
• Operate cremators safely and ensure ashes are correctly identified.
• Handle remains respectfully.
• Maintain equipment to statutory standards.
• Act as Chapel Attendant, preparing the Chapel to the highest standards for each group of mourners.
• Assist clergy and officiants during services if required.
• Deal with distressed mourners.

Requirements

• Ability to use and maintain technically complex equipment.
• Ability to write and compile reports, correspondence, and calculations.
• Ability to carry out assessments.
• Good numeracy and literacy skills.
• Possession of a suitable driver's license.
• Fluent English speaking ability with confidence and accuracy for effective role performance.
• Must already hold a form of UK work authorization that does not require sponsorship.

Skills

• Report writing
• Correspondence
• Calculations
• Assessments

Location

• London

Work Type

• Full-time
• Permanent

Experience Level

• SO2

Education Level

• Qualifications in maths and English are an advantage.
• Will study for the cremation technicians certificate (CTTS) within 1 year of appointment if not already possessed.

Salary/Compensations

• £40,182 - £42,060

Benefits

• The Council is keen to support employees to balance their working life with other commitments.
• Flexible working options may be considered.
• Information on benefits available at https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us

About the Company

• Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
• We are a highly ambitious borough, driven by culture and the innate creativity of our residents, developing new and innovative ways to build our communities.
• Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded.
• London Borough of Waltham Forest is a Mayor of London’s Good Work Standard employer, committed to creating a healthy, fair and inclusive workplace.
• This accreditation includes fair pay and conditions, workplace well-being, skills and progression, and diversity and recruitment.

Equal Opportunity

• Waltham Forest is a diverse borough where diversity is valued and integral to service delivery and staff employment.
• The Council is proud of its rich mix of communities and works hard to respond to changing resident needs.
• We use statutory duties on race, gender, and disability equality, and best practice in respect of age, faith, and sexual orientation to ensure equality of opportunity.
• The Council is committed to meeting its 4 equality objectives: Promoting equality of opportunity, Opposing all forms of discrimination, intolerance and disadvantage, Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels, and Providing fair, appropriate, accessible and excellent Services to all.
• Respecting Diversity is a core Council value.
• The council operates an anonymous shortlisting process to reduce bias in recruitment.
• The council operates a scheme where internal candidates are considered first for jobs graded up to and including scale SO2.
• This includes candidates who self-identify as having a disability for the purposes of the Disability Confident scheme.
• We are keen to support employees to balance their working life with other commitments.
• Wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.