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About the Role
Drive evidence-led excellence across app and web platforms, acting as the analytical engine for the digital product team. Own insight, measurement, and delivery rigor to transform ideas into high-performing product experiences.
Responsibilities
- Own digital performance measurement across app and web platforms, building KPIs, dashboards, and insights.
- Analyze GA4, SiteImprove, and experimentation tools to uncover trends, optimize journeys, and track post-release performance.
- Manage data governance and consent tooling.
- Shape customer evidence through journey mapping, usability reviews, and targeted research.
- Translate insight into user stories, BDD acceptance criteria, and clear delivery traceability.
- Steer external Scrum team via Azure DevOps.
- Lead UAT through to release sign-off.
- Collaborate across Marketing, CRM, IT, and centre teams.
- Communicate performance and delivery updates to non-technical stakeholders.
Requirements
- Experience in digital product, product analysis, or business analysis.
- Sharp analytical judgment and ability to turn complex data into actionable product decisions.
- Confident communication, translating analytics and technical detail for senior stakeholders.
- Proven collaboration with Product Owners, Scrum teams, and external delivery partners.
- Strong agile delivery capability: backlog refinement, sprint support, and traceability.
- Hands-on UAT leadership and multi-stream delivery organization.
- Comfort operating in data-heavy, fast-moving digital environments.
- Expertise in GA4, SiteImprove, retail KPIs, experimentation, and funnel optimization.
- Working knowledge of privacy, consent management, and enterprise CMS platforms.
Skills
- GA4
- SiteImprove
- Experimentation
- Funnel optimization
- Agile delivery
- UAT leadership
- Azure DevOps
- Journey mapping
- Usability reviews
- Customer research
- User stories
- BDD acceptance criteria
- Data governance
- Consent management
- CMS platforms
Location
- London
- Milan
- Roermond
Work Type
- Hybrid
Experience Level
- Mid-level
Salary/Compensations
- GBP 50000 - GBP 60000
Benefits
- Competitive salary
- Performance bonus up to 25%
- Wellbeing Allowance
- 2 paid volunteering days per year
- Exclusive discounts at Designer Outlets
- Hybrid working options
- International exposure
- LinkedIn Learning access
- Internal moves, cross-country projects, international secondments
- Core development opportunities
About the Company
- McArthurGlen Group is Europe’s leading owner, developer and manager of designer outlets, founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
- Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
- Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work.
Equal Opportunity
- At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
- Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
- The compensation offered will depend on demonstrated skills, experience, and location. We believe in transparency. Our pay ranges are based on market benchmarks and internal equity, ensuring equitable compensation for equivalent skill levels across roles.
- We're committed to creating an inclusive recruitment experience for everyone. If you need any adjustments or support during the application or interview process, please let us know. We're happy to work with you to ensure you can participate fully and showcase your skills and experience. Contact: [email protected]