About the Role
We are looking for Friendly and High Energy Servers responsible for taking orders from and serving food to members and guests. This role involves order taking, point-of-sale system entry, ensuring proper table service, and collecting payments. Success requires a positive attitude, ability to work under pressure with staff, and previous customer service experience in a fast-paced environment.
Responsibilities
- Take food and drink orders, provide service and requested items graciously and courteously.
- Effectively communicate menu selections and provide Best in Class service.
- Enter orders into the point-of-sale system for transmittal to kitchen staff.
- Engage with members/guests in a friendly manner.
- Ensure members/guests are enjoying their meals and take immediate action to correct any problems.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Properly set up, serve, and break down table sections as assigned.
- Ensure work stations (cups, glasses, silverware, plates, tables, chairs) are clean.
- Clean and reset tables after members/guests have left, ensuring silverware and napkins are neatly in place.
Requirements
- A positive attitude is a must.
- Previous work experience involving customer service in a fast-paced environment is greatly desired.
- Knowledge of the menu, with the ability to make suggestions.
Skills
- Customer service
- Point-of-sale system operation
- Communication
- Problem-solving
