Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Amerit Fleet Solutions is seeking a skilled Service Coordinator to support daily shop operations and ensure an efficient repair and service workflow. This role acts as a central coordination point between technicians, leadership, and partner teams to maintain productivity, communication, and operational continuity. The ideal candidate has 3-5 years of automotive industry experience and a solid understanding of repair operations, shop flow, and technician support.

Responsibilities

Coordinate daily shop operations to support efficient vehicle repair and service completion
Dispatch and prioritize work assignments to technicians based on workload, skill level, and operational urgency
Monitor and track shop metrics including repair progress, turnaround times, technician productivity, and workflow bottlenecks
Partner closely with on-site operational and support teams to ensure alignment on vehicle status, priorities, and service timelines
Maintain clear and professional communication between technicians, leadership, and partner teams
Assist in identifying operational inefficiencies and support continuous improvement initiatives within the shop
Ensure repair statuses, documentation, and operational tracking tools are updated accurately and consistently
Support leadership in maintaining a productive, organized, and safety-focused work environment

Requirements

3–5 years of experience within the automotive, fleet, or service operations industry
Working knowledge of automotive repair processes and service shop operations
Experience supporting technician workflow, dispatching, or repair coordination preferred
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Effective verbal and written communication skills
Ability to work collaboratively across multiple teams and functions
Proficient with basic computer systems and operational tracking tools
Previous experience in fleet operations, dealership operations, or EV service environments
Familiarity with shop management systems or repair tracking software
Experience tracking operational performance metrics and workflow efficiency

Skills

Automotive repair processes
Service shop operations
Technician workflow support
Dispatching
Repair coordination
Organizational skills
Priority management
Communication skills
Collaboration
Basic computer systems proficiency
Operational tracking tools
Fleet operations
Dealership operations
EV service environments
Shop management systems
Repair tracking software
Performance metrics tracking
Workflow efficiency tracking

Location

Onsite

Work Type

Full-time

Experience Level

3-5 years

Salary/Compensations

$36.00 - $45.00 hourly

Benefits

Competitive hourly pay – paid weekly, every Friday
Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
401(k) match program
Paid vacation, holidays, and sick time
Boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through Amerit University
Employee referral program, up to $500 bonus
ASE certification program with fee reimbursement and bonus
Employee recognition platform
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs)
Wellness and fitness programs

About the Company

Amerit Fleet Solutions is one of the leading fleet maintenance companies in the US.