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About the Role

As a crucial member of the Delegated Authority Claims Team, you will be accountable for delivering high-quality, timely, and accurate reporting and management information (MI) to support key decision-making processes.

Responsibilities

• Produce accurate and timely reports, Management Information, and analysis to inform business-critical decisions.
• Conduct in-depth analysis of claims data to identify underperformance, trends, concerns, and themes, providing actionable insights.
• Develop and implement effective reporting strategies, ensuring reports meet required standards of quality, accuracy, and timeliness.
• Provide expert support for workshops and projects related to system changes, implementation, and enhancements.
• Maintain the highest standards of data integrity, ensuring reports and MI are reliable, accurate, and compliant with regulatory requirements.
• Transform claims data into reliable insights that support portfolio oversight, operational improvement and informed decision-making.
• Structure data, identify trends and translate complex analysis into clear management information.
• Design, develop and maintain robust data models that ensure consistency, comparability and integrity across all clients’ data.
• Validate and improve metrics and data quality to ensure calculations are accurate.
• Create KPI reports for internal stakeholders analysing claims portfolios in support of internal oversite activities and business decisions.
• Create roadmaps for the life cycle of data projects.
• Use statistical tools to interpret data sets, detecting trends and patterns for diagnostic and predictive analytics.
• Assist with the preparation of loss runs and claims selection for audits and due diligences.
• Participate in special projects and ad hoc reporting.

Requirements

• Associate degree/BA and at least 5 years data analysis experience.
• Experience in connecting data sources, importing data and transforming data.
• Working knowledge of insurance & reinsurance.
• Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail and accuracy.
• Very good understanding of processes, workflows and data structures.
• Ability to work independently in a dynamic environment, results-driven and practical approach to work products.
• Proactive in identifying process improvements and adaptive to change.
• Understanding the responsibilities and adhering to the requirements of undertaking in an FCA/PRA regulatory environment.
• Ensure compliance with Insurance Distribution Directive.
• Satisfy all claims-related regulatory reporting requirements in collaboration with the reporting function.
• Ensure compliance with Munich Re’s Code of Conduct and the FCA’s Conduct Rules.
• This role is in scope of IDD.

Skills

• Microsoft Office (Excel, Power BI)
• Azure DevOps
• VBA
• DAX
• Developing visual reports, dashboards and KPI scorecards using Power BI.
• SQL
• R or Python
• Confident and articulate communicator
• Client aware
• Analytical
• Numerate
• Self-motivated
• Attentive to detail
• Able to assimilate and summarise information
• Able to work to deadlines and adhere to guidelines/standards

Location

• UK

Work Type

• Full-time

Experience Level

• 5 years data analysis experience

Education Level

• Associate degree/BA

Benefits

• On target bonus
• 25 days annual leave with the option to purchase more
• Private medical insurance
• Employers' contributory pension of 10%
• Fully paid 6 months family leave

About the Company

• Great Lakes Insurance SE is a specialty provider of primary insurance services in the UK.
• Great Lakes London Branch (“GLLB”) is a substantial part of Great Lakes Insurance SE in Munich.
• Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group.
• Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia.
• Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.

Equal Opportunity

• At Munich Re, embracing the power of differences is at the core of who we are.
• We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better.
• We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs.
• Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
• If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway.
• All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process.