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About the Role

Join FSRA as a User Acceptance Testing (UAT) Tester to lead the end-to-end testing process for a large-scale transformation powered by Microsoft Dynamics 365. You will ensure modernized regulatory systems meet business needs, uphold compliance, and safeguard data integrity across insurance, mortgage, licensing, and supervision domains.

Responsibilities

• Develop and execute UAT strategies, plans, and test cases aligned with business requirements
• Lead UAT cycles across multiple workstreams including licensing, supervision, insurance, and mortgage
• Facilitate testing sessions, manage feedback, resolve issues, and obtain stakeholder sign-off
• Define entry/exit criteria and track progress, risks, and dependencies
• Validate end-to-end processes, workflows, and rules in Dynamics 365 and Azure
• Test complex scenarios including case management, regulatory workflows, compliance, and exceptions
• Ensure alignment with regulatory, policy, and operational requirements
• Manage defects using Azure DevOps, Jira, or similar tools
• Support CI/CD pipelines with automated testing
• Validate role-based security and access controls
• Build and maintain UAT dashboards and reporting using Azure DevOps and Power BI
• Partner with SMEs, Product Owners, and technical teams to align testing with business goals
• Translate requirements into test scenarios and acceptance criteria
• Communicate UAT progress, risks, defects, and outcomes
• Lead defect triage and support release decisions
• Train and guide business users on UAT processes and tools
• Validate data migration accuracy, completeness, and integrity across legacy and target systems
• Perform reconciliation testing to ensure data quality and business continuity
• Verify data transformation rules and mapping
• Investigate and resolve data anomalies with technical teams
• Validate end-to-end data flows and transactions across integrated systems
• Test APIs, middleware, and third-party integrations
• Ensure coverage of upstream and downstream impacts
• Log, track, and prioritize defects
• Collaborate with teams for root cause analysis and resolution
• Conduct retesting and regression testing
• Contribute to testing strategy, governance, and continuous improvement initiatives
• Support change management and business readiness activities
• Participate in cutover planning, production validation, and hypercare support

Requirements

• Minimum of 5 years progressive experience in User Acceptance Testing (UAT) or business system testing
• Strong experience working with Microsoft Dynamics 365 (D365)
• Experience in regulatory domains such as insurance, financial services, or licensing systems
• Experience testing business processes, workflows, and large system changes or upgrades

Skills

• Business process testing
• Data migration and data validation
• System integration and data flows
• Test management tools (e.g., Azure DevOps, Jira)
• SQL for data validation
• D365 applications and system integrations
• Communication and stakeholder relationship management
• Analytical and problem-solving abilities
• Agile or Scrum methodology
• Microsoft Power Platform (Power Apps, Power Automate)
• Compliance and governance processes

Work Type

• Regular
• Full-time
• 36.25 hours per week

Experience Level

• Minimum 5 years progressive experience

Education Level

• Post-secondary education in information technology, computer science, business systems, quality assurance, business administration, or a related discipline

Salary/Compensations

• $1,628.82 - $2,104.14 per week

Benefits

• Employer-matched defined benefit pension plan
• Comprehensive and competitive benefits plan
• Learning and development opportunities
• Wellbeing support
• Diversity, equity, inclusion and belonging initiatives
• Community giving

About the Company

• Financial Services Regulatory Authority of Ontario (FSRA)
• Regulatory body focused on financial safety, fairness, and choice for Ontarians
• Principles-based regulatory approach

Equal Opportunity

• FSRA is committed to ensuring equity in employment and creating a diverse, inclusive workforce that reflects the communities served.
• Accommodation is available under the Ontario Human Rights Code.