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About the Role
Oversee store operations, manage and develop a team, and ensure customers experience AT&T's best-in-class services, entertainment, and technology. Partner with a store manager to oversee all aspects of daily retail store operations, from merchandising and product launches to meeting sales objectives, ensuring an extraordinary customer experience.
Responsibilities
- Oversee store operations
- Manage and develop a team
- Ensure customers experience AT&T's best-in-class services, entertainment, and technology
- Partner with a store manager to oversee all aspects involved in the daily operation of a retail store
- Assist with merchandising and product launches
- Help meet and exceed sales objectives
- Ensure customers are provided with an extraordinary experience with our products and services
- Coach a team of retail sales consultants to ensure they meet sales and service goals
- Champion change
- Inspire your team through high performance, collaboration, and teamwork
- Utilize professional expertise to solve problems and analyze issues
- Take initiative and strive for results
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls
- Strategic perspective
Skills
- Excellent communication skills
- Leadership skills
- Well-developed planning skills
- Analytical skills
- Problem-solving skills
Location
- USA:NY:Syracuse
Work Type
- Full-time
- 40 hours weekly
Experience Level
- Management experience
Salary/Compensations
- $47,500 - $71,300
- $18,000 in commissions yearly if all sales goals are met
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available, but it is unprotected
- Adoption Reimbursement
- Disability Benefits (short-term and long-term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
About the Company
- AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Equal Opportunity
- It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.