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About the Role
Join the Supreme team at Dover Street Market to build and maintain client relationships, provide exceptional customer service, and drive sales to meet financial targets.
Responsibilities
- Create and retain new client relationships in-store and internationally
- Introduce existing clientele to the store
- Provide personalized shopping and styling experiences
- Deliver monthly and seasonal sales targets
- Maintain accurate customer records in the database
- Stay current with fashion trends and stock availability
- Manage a customer book of key clients and VIPs
- Act as a brand ambassador and maintain store space
- Replenish stock and organize stockrooms
- Conduct regular stock checks and participate in weekly deliveries
- Maintain daily visual merchandising standards
Requirements
- Minimum 2 years of retail sales experience in a high-end or luxury business
- Understanding of DSM and CDG brands, aesthetics, and consumers
- Knowledge of all collections and stock availability at DSM
- Existing client book of potential new business
- Highly motivated and professional
- Energetic, self-organized, and comfortable in a fast-paced environment
- Ability to multitask and prioritize under deadlines
- Interest in luxury and streetwear fashion
- Willingness to work flexible hours
Skills
- Clienteling
- Sales development
- Language skills
- Shopify
Work Type
- Full-time
Experience Level
- At least 2 years
Benefits
- 20 days holiday plus Bank Holidays, increasing with service up to 5 additional days
- Clothing allowance
- Up to 60% employee discount
- 50% discount on Rose Bakery food and drink
- Access to RetailTrust Employee Assistance Programme
- 24/7 VirtualGP service
- Cyclescheme
- Eyecare vouchers
Equal Opportunity
- We celebrate the diversity of our workforce and ensure fair treatment for all candidates and employees.
- We welcome people from all walks of life and strive to make everyone feel they belong.
- We regularly review our recruitment and onboarding processes to be as inclusive as possible.