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About the Role
As a Specialist Account Management, you will be the interface between our clients and internal teams. You will manage campaigns, analyze results, and support clients in successfully utilizing our products Opinary and mCanvas.
Responsibilities
- Manage clients in the European market and serve as the point of contact for ongoing campaigns and projects.
- Support clients in planning and implementing our advertising solutions.
- Analyze campaign results and provide recommendations on formats, KPIs, and optimizations.
- Collaborate closely with the Sales Team to ensure smooth campaign execution.
- Identify opportunities for client development and introduce additional solutions.
- Maintain CRM data and utilize customer insights to structurally manage activities.
Requirements
- 1-2 years of professional experience in Account Management, Customer Success, Digital Marketing, Media, or a comparable field.
- Initial experience with digital campaigns or advertising formats such as Display, Video, CTV, and Rich Media.
- Interest in digital advertising and how brands reach their target audiences.
- Structured, reliable work approach and enjoyment of customer collaboration.
- Data affinity and ideally initial experience with CRM systems like HubSpot and LLMs, such as Claude.
- Good German and English language skills.
Skills
- Digital Marketing
- Media
- Digital Campaigns
- Advertising Formats
- Display Advertising
- Video Advertising
- CTV Advertising
- Rich Media Advertising
- CRM Systems
- HubSpot
- LLMs
- Claude
Location
- Berlin
- Hamburg
- Remote
Work Type
- Hybrid
Experience Level
- 1-2 years
Benefits
- International company with over 600 employees worldwide.
- Flexible working arrangements with a hybrid model – in the office or remote.
- Significant autonomy, short decision-making processes, and room for own ideas.
- Opportunity for professional and personal development.
- International team with close collaboration across different locations.
About the Company
- Affinity is a global AdTech company with over 600 employees in Europe, the USA, and Asia.
- With our platforms Opinary and mCanvas, we help brands reach their target audiences with innovative digital advertising solutions.
- From interactive surveys to CTV and rich media formats, we develop campaigns that combine creativity with technology, helping brands achieve their communication goals.
Equal Opportunity
- We welcome applications from people with diverse backgrounds, experiences, and perspectives. Diversity, equal opportunity, and inclusion are a matter of course for us.