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About the Role

At New Relic, we provide our customers with real-time insights, so they can innovate faster. Our software provides deep observability across the stack, enabling software teams to solve their customer’s problems, accelerate digital transformation, and make DevOps work. You will be at the heart of the teams supporting New Relic’s infrastructure and will work on a team that provides global service mesh and load balancing solutions. We provide these services on-premises, as well as using our multi-cloud infrastructure. We support each other to do our best work through positive communication and continuous improvement.

Responsibilities

Design and operate a scalable, resilient ingress data plane that directly impacts the value we provide to our customers.
Ensure the stability and performance of our global service mesh and load balancing solutions.
Drive the foundational reliability that the entire New Relic organization depends on to deliver real-time insights.
Leverage advanced automation and infrastructure-as-code to accelerate development speed.
Evolve our DNS and CDN infrastructure to create a seamless, high-performance environment that enables innovation at scale.
Champion initiatives that break down silos and foster a culture of cross-team excellence through deep collaboration with Product, Design, and partner platform teams.

Requirements

3+ years of professional experience with Go or Python programming.
3+ years of hands-on AWS cloud experience.
Hands-on experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) and building pipelines.
Experience with networking fundamentals (DNS, HTTP, TCP).
Understanding of Kubernetes and infrastructure-as-code tools (e.g., Terraform).
Visa sponsorship is not available for this position.
Criminal background check is required.
Compliance with U.S. export controls and licensing requirements may be necessary for certain roles.

Skills

Go
Python
AWS
CI/CD tooling
GitHub Actions
Jenkins
Networking fundamentals
DNS
HTTP
TCP
Kubernetes
Infrastructure-as-code
Terraform
Envoy
Service mesh
L7 proxy platforms
Observability tooling
New Relic
Prometheus
OpenTelemetry
Azure Cloud Networking

Location

REMOTE

Work Type

Remote
Hybrid
Office-based

Experience Level

3+ years of professional experience

Salary/Compensations

$114,000—$142,000 USD

Benefits

Healthcare
Dental
Vision
Parental leave and planning
Mental health benefits
401(k) plan and match
Flex time-off
11 paid holidays
Volunteer time-off

About the Company

New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability.
We build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
We are expanding our global footprint and looking for passionate people to join our mission.
We empower all Relics to achieve professional and business success through a flexible workforce model.

Equal Opportunity

Fostering a diverse, welcoming and inclusive environment is important to us.
We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.
We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones.
Their experiences and perspectives inspire us to make our products and company the best they can be.
We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy