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About the Role

The Billing Coordinator is a member of the Client Billing Services team, responsible for supporting all phases of the client billing process. This role provides operational support to lawyers and internal stakeholders, ensuring accurate and timely billing, compliance with client requirements, and exceptional client service.

Responsibilities

• Process pre-bills and manage monthly billing for approximately 20 to 25 billing partners.
• Collaborate with legal assistants and lawyers to facilitate the timely billing of Work in Progress (WIP).
• Drive billing results by ensuring WIP is billed promptly and resolving any related issues.
• Follow up with the Billing Supervisor, partners, and clients regarding WIP and billing-related issues or inquiries.
• Draft, prepare, and finalize invoices for distribution to clients.
• Oversee and coordinate month-end billing activities to ensure deadlines are met.
• Manage the submission and coordination of eBills in accordance with client requirements.
• Prepare ad hoc reports for billing lawyers and clients.
• Develop and maintain strong relationships with internal and external clients.
• Maintain accurate client and matter records relating to billing and invoicing.
• Assist with special projects, including task-based billing initiatives and staff training.
• Participate in the implementation, testing, and rollout of system upgrades and enhancements.
• Actively contribute to process improvement initiatives, including innovation, efficiency enhancements, and improvements to the overall billing process.
• Deliver white-glove customer service to internal and external clients.
• Serve as the subject matter expert (SME) for assigned legal assistants and partners on billing-related matters.

Requirements

• University degree or college diploma in Business Administration, Accounting, Finance, or a related field.
• Minimum of three years of billing, finance or accounting experience within a legal or professional services firm.
• An equivalent combination of education, training, and relevant experience may be acceptable.
• Background and reference checks, including a criminal record check, credit check, and employment and educational verifications, are conditional for any offer of employment.

Skills

• Experience with CMS/Aderant, Prebill Viewer, eBillingHub, Power BI, and Microsoft Office products is an asset.
• Excellent oral and written communication skills.
• Strong organizational and time management skills.
• A compliance mindset and strong attention to detail.

Location

• Toronto
• Montréal
• Ottawa
• Vancouver
• Calgary
• New York

Work Type

• Hybrid
• Remote (up to 2 days per week)

Experience Level

• Minimum of three years of experience

Education Level

• University degree or college diploma in Business Administration, Accounting, Finance, or a related field

Salary/Compensations

• $60,000 - $70,000 annually

About the Company

• Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms.
• Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada.
• More than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.
• Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena.
• Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas.
• Osler is a dynamic and exciting place to begin a career or carve out a new path.

Equal Opportunity

• Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures.
• Accommodations are available upon request for candidates in all phases of the selection process.