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About the Role

Provide trauma-informed, client-centred case management and crisis intervention to women experiencing violence and housing instability. Develop and implement individualized service, safety, and housing plans in collaboration with clients and internal team members. Support clients in obtaining and maintaining safe, stable housing through advocacy, housing stabilization, and tenancy support.

Responsibilities

• Provide trauma-informed, client-centred case management and crisis intervention to women experiencing violence and housing instability.
• Develop and implement individualized service, safety, and housing plans in collaboration with clients and internal team members.
• Support clients in obtaining and maintaining safe, stable housing through advocacy, housing stabilization, and tenancy support.
• Assist clients with applications for housing, financial assistance, government benefits, and other community resources.
• Deliver life skills, budgeting, and financial literacy support to promote long-term housing stability and independence.
• Collaborate with landlords, housing providers, and community agencies to coordinate services and advocate on behalf of clients.
• Make referrals to internal and external community resources to address clients' social, legal, financial, and housing needs.
• Maintain accurate, timely client documentation, case notes, and required program records in accordance with agency and legislative requirements.
• Represent JF&CS professionally while building collaborative relationships with community partners and participating in program evaluation and continuous improvement initiatives.
• Perform other duties as assigned.

Requirements

• Bachelor of Social Work
• Minimum 3 years’ of experience in supporting women experiencing violence and/or housing instability
• Member of OCSWSSW in good standing
• Knowledge of community housing resources and government income support programs
• Experience in crisis intervention, case management and housing support services.

Skills

• Crisis intervention
• Case management
• Housing support services
• Life skills
• Budgeting
• Financial literacy
• Advocacy
• Client documentation
• Collaboration

Experience Level

• Minimum 3 years’ of experience

Education Level

• Bachelor of Social Work

About the Company

• Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds.

Equal Opportunity

• Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds.
• Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.