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About the Role

The Vascular Clinical Specialist role will provide detailed technical support for vascular products and procedures to physicians, nurses, and technicians. This individual will support sales representatives with coverage for critical cases, primarily focused on physicians requiring technical support on the safe and effective use of our products.

Responsibilities

• Provide clinical and technical support and education to Medtronic customers in vascular disease therapies, including peripheral arterial disease, venous disease, embolization, carotid, and fistula maintenance.
• Educate and provide information regarding clinical results and efficacy of the full vascular portfolio.
• Conduct regular calls to hospitals or clinics to support vascular sales, service, and education objectives.
• Promote and establish education of company products and/or services through one-on-one training, in-service programs, and conference support.
• Receive direction from the Clinical Service Manager and District Sales Manager, collaborating with sales representatives on case and technical support.
• Support district sales strategy by working with sales representatives and managers to achieve business plans, including inventory and technical case support.
• Demonstrate scheduling flexibility to provide technical case support on short notice.
• Support all business activities, including training, PO collection, and inventory management.
• Conduct cycle counts of inventory at customer accounts and assist with resolving discrepant inventory levels.
• Lead efforts in accounts to obtain signed Consignment Agreements (CA) and Inventory Schedules (IS).
• Optimize return on invested inventory across the district by repositioning under-performing inventory.
• Recommend and monitor inventory levels in alignment with customer segmentation and pricing & contract strategies.
• Coordinate and execute Phase-In and Phase-Out activities for product launches.
• Support Area and District sales strategy by working with sales representatives and service leaders to achieve business plans.
• Develop, build, and strengthen long-term relationships with stakeholders, including key decision makers, customers, staff, and administrators.
• Pursue leads, assess needs, and provide product services to maximize benefits from Medtronic’s vascular products and/or services.
• Assess customer needs and feedback regarding new products or modifications and communicate to sales representatives.
• Partner with the sales team and vascular field technician on inventory management initiatives.

Requirements

• High School Degree and 6+ years of experience
• Associate degree and 4+ years of experience
• Bachelor’s degree with 2+ years of experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science or computing
• 2 years of military experience with honorable discharge
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry
• Excellent customer service skills
• Excellent interpersonal, written, and verbal communication skills
• Ability to build and maintain positive relationships with peers and colleagues across organizational levels
• Strong project management skills and experience coordinating programs
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• Strong work ethic in accomplishing objectives of the position
• Expertise with Microsoft Outlook, Excel, Word, and PowerPoint
• Ability to travel domestically over 50% by automobile, plane, or other forms of transportation
• Ability to lift/carry 20 pounds
• Ability to sit/stand/walk 6-8 hours a day
• Ability to operate a moving vehicle
• Must have a valid driver's license and active vehicle insurance policy
• Must be able to wear all required personal protective equipment (PPE)
• Ability to work in Cath Labs and achieve vendor credentialing
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).

Skills

• Technical support
• Vascular products
• Vascular procedures
• Sales support
• Clinical education
• Inventory management
• Relationship building
• Project management
• Communication
• Customer service

Location

• United States

Work Type

• Full-time
• Hybrid

Experience Level

• Entry Level
• Associate
• Bachelor's Degree
• Master's Degree

Education Level

• High School Diploma
• Associate Degree
• Bachelor's Degree

Salary/Compensations

• 80000-85000 USD

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan

About the Company

• Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
• Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
• Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
• Rooted in our long history of mission-driven innovation, our medical technologies open doors.
• We support your growth with the training, mentorship, and guidance you need to own your future success.
• Join us for a career that changes lives.

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.