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About the Role

The Operations Trainee is responsible for learning all functional areas necessary to operate and manage a given branch, ranging from purchasing and inventory to basic accounting and billing, office administrative duties, and general maintenance.

Responsibilities

• Assure a system is in place for staff to understand and properly handle customer phone calls.
• Manage receptionist’s schedule and assure proper back-up personnel is available.
• Arrange repairs and maintenance for all fax and copier equipment.
• Maintain proper toner and paper levels for fax and copier equipment.
• Implement a system for strategically installing fax machines and ensuring timely delivery of faxes.
• Learn the customer invoicing process and oversee company adherence.
• Train and manage personnel on daily duties of mailing customer invoices.
• Learn and enforce the CBSI policy of “Daily Management Review of Invoicing”.
• Review the invoice register daily and keep it up-to-date.
• Keep the “Branch Cash Account” clean of any invoices older than three days.
• Understand the payment process for non-material bills (utilities, general supplies).
• Maintain an up-to-date file or log of all paid non-material bills.
• Close out and balance the cash drawer on a daily basis.
• Ensure the general appearance of the office, store, and bathroom areas are kept neat and clean.
• Oversee the hiring and training of a cleaning service.
• Oversee general repairs and maintenance of the office, store, and bathroom areas, including HVAC, plumbing, and electrical.

Requirements

• Minimum of 3 years of related work experience.
• Strong Microsoft office skills.
• Demonstrated ability to work independently and on a team.
• Ability to lead, execute and/or delegate as needed, while also collaborating with others.
• Establish and maintain effective working relationships at every level of the organization.
• Invest in building relationships with the Field Operations and Field Support Center team members.
• Champion an inclusive working environment.
• Empower others to bring their full selves to the workplace.
• Recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.
• Must be able to remain in a stationary position in an office environment 70% of the time.
• Will occasionally move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and exchange accurate information.
• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement.
• All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Skills

• Microsoft office skills
• Problem solving
• Prioritization
• Stress management
• Multitasking
• Information analysis
• Communication (verbal and written)
• Leadership
• Collaboration
• Initiative
• Proactivity
• Results-driven

Location

• Karpp - Rochester
• 595 Hague Street Rochester, NY 14606

Work Type

• Full-time

Experience Level

• 3 years of related work experience

Education Level

• Associates Degree preferred

Benefits

• Medical
• Dental
• Vision
• Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

About the Company

• Launch your career with a national building materials distributor and discover opportunities for growth and advancement.
• We value our team members and believe them to be our greatest assets.
• As such, we invest in training and strive to provide a work-life balance.

Equal Opportunity

• As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.
• If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.