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About the Role

Lead the development, execution, and scaling of Visa Europe's insurance product and technology strategy. Own the insurance product roadmap, platform capabilities, claims and servicing infrastructure, and Visa's long-term differentiation agenda to create a scalable, technology-enabled insurance business across Europe. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Responsibilities

Define and own Visa Europe's insurance product roadmap.
Drive the evolution of existing card-linked insurance propositions and future offerings.
Prioritize product investments based on client demand, commercial opportunities and strategic differentiation objectives.
Develop product requirements and business cases for new capabilities and services.
Own Visa's insurance technology roadmap and platform strategy.
Lead the development of claims, servicing and administration capabilities.
Define future-state architecture and integration requirements with insurers, brokers, TPAs and strategic partners.
Ensure platforms support scalability, automation and operational efficiency across European markets.
Lead cross-functional delivery of insurance product and platform initiatives.
Coordinate Product, Technology, Legal, Risk, Operations and external partners to deliver roadmap commitments.
Manage delivery milestones, budgets, dependencies and implementation risks.
Ensure successful deployment of new products and capabilities across Europe.
Define and execute Visa's long-term insurance USP and differentiation strategy.
Identify opportunities to leverage technology, data, digital servicing and embedded insurance capabilities.
Drive innovation initiatives that strengthen Visa's competitive positioning versus schemes, issuers and fintech competitors.
Evaluate emerging technologies, insurtech partnerships and new business models.
Lead product and technology engagement with insurers, brokers, TPAs and insurtech partners.
Support partner selection and capability assessments.
Drive product innovation and capability enhancement through strategic partnerships.
Ensure third-party capabilities align with Visa's roadmap objectives.
Support strategic client opportunities, RFPs and issuer engagements.
Translate product and technology capabilities into compelling client value propositions.
Partner with clusters and sales teams to accelerate commercialization of insurance solutions.
Provide insurance product SME support across Europe.

Requirements

8 or more years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
Experience in product development and management within financial or fintech industries.
Experience in roles such as product manager, product owner, business process analyst, or sales operations.
Experience in applying Agile principles across design, development, testing, and product management.
Experience in developing software capabilities to support sales, service, or customer relationship management functions.
Experience in project management and execution against tight deadlines.
Experience in strategic thinking, analytical skills, and financial acumen.
Experience in collaborating across organizations and managing complex projects.
Experience in utilizing industry trends to develop products and digital offerings.
9 or more years of relevant work experience with a Bachelor's Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
Agile certifications such as CSM and CSPO, or their equivalent.
Experience in identifying, assessing, and managing tradeoffs in product development.
Experience in identifying points of failure and formulating error-handling approaches for product resiliency.
Experience in financial and fintech industries.
Experience in product development and management as an advantage.

Skills

Generative AI tools (e.g. ChatGPT, Microsoft Copilot)
Product Strategy
Roadmap Ownership
Product Development
Platform Strategy
Claims Management
Servicing Infrastructure
Technology Integration
Agile Principles
Project Management
Strategic Thinking
Analytical Skills
Financial Acumen
Collaboration
Innovation
Vendor Management
Commercial Enablement

Location

Europe

Work Type

Hybrid (at least 3 days in office)

Experience Level

8+ years relevant work experience with Bachelor's Degree
5+ years relevant work experience with Advanced Degree
2+ years relevant work experience with PhD
9+ years relevant work experience with Bachelor's Degree
7+ years relevant work experience with Advanced Degree
3+ years relevant work experience with PhD

Education Level

Bachelor's Degree
Advanced Degree (e.g. Masters, MBA, JD, MD)
PhD
Agile certifications such as CSM and CSPO, or their equivalent

About the Company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.