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About the Role

Flywheel is seeking an eCommerce Media Manager to join our Client Services team. This role involves managing client relationships, serving as the primary point of contact, and proactively developing strategies to grow sales. The ideal candidate will excel at communicating with senior stakeholders and resolving complex challenges on platforms like Amazon, driving business growth and influencing strategic change.

Responsibilities

• Lead daily client engagements and drive strategy discussions.
• Help clients plan and develop budgets, then deliver campaigns according to agreed KPIs.
• Provide guidance on product optimizations to ensure campaign success.
• Manage keyword selection and optimum bid levels across available advertising options.
• Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns.
• Establish key metric reports, track progress and trends, and effectively communicate campaign results and insights.
• Create, test, measure, and analyze customer shopping and purchasing behavior for improved outcomes.
• Manage the promotional planning calendar for client campaigns.
• Drive strategy discussions with clients.
• Lead bi-weekly client calls.
• Develop Media Specialists in their pursuit to move into a Media Manager role.
• Check budget pacing daily.
• Review search and display campaign activity daily, providing analysis weekly and monthly.
• Connect weekly with the internal Retail team for Media and Retail engagement (Full Service).
• Educate clients on Best in Class strategy.
• Maintain awareness of industry news, translating macro trends into tailored recommendations and actions for clients.
• Work with teams to identify new opportunities for clients under management.
• Work with teams to quickly identify and resolve client issues.
• Identify and provide reminders of the value Flywheel drives for clients.
• Travel as required, based on client needs.

Requirements

• 4 years of account management experience.
• Digital marketing and financial/quantitative analytics experience.
• Strong analytical skills with adequate knowledge of Microsoft Excel.
• Detail-oriented with good project management and organizational skills, capable of working under tight deadlines.
• Proven experience in digital marketing and advertising, with a focus on Amazon's advertising platforms.
• Experience in developing, managing, and analyzing online promotion campaigns.
• Strong interpersonal, presentation, and communication skills.
• Innovative, scrappy, and independent thinker with the ability to influence using data.
• Ability to thrive in dynamic and demanding situations with minimum supervision.

Skills

• Digital marketing
• Financial/quantitative analytics
• Microsoft Excel
• Project management
• Organizational skills
• Amazon advertising platforms
• Online promotion campaigns
• Interpersonal skills
• Presentation skills
• Communication skills
• Data analysis

Location

• Remote
• Hybrid

Work Type

• Full-time
• Hybrid

Experience Level

• Senior

Salary/Compensations

• $78,000 - $110,000 USD

Benefits

• Competitive rewards package
• Unparalleled career growth opportunities
• Supportive, fun, and engaging culture
• Competitive paid time off, including annual leave plus paid public holidays
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• Employee Resource Groups (ERGs)

About the Company

• Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands.
• We give clients access to near real-time performance measurement and improve sales, share, and profit.
• With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
• Omnicom is committed to hiring and developing exceptional talent.
• We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.
• We strongly believe that celebrating what makes us different makes us better together.

Equal Opportunity

• It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.