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About the Role

The Supply Chain Coordinator ensures the acquisition and delivery of quality products and services in a timely, cost-effective, and efficient manner for Austin Regional Clinic and related entities. This role requires subject matter expertise in designated product and service areas, maintaining excellent customer service with internal departments and external suppliers, and respecting patient confidentiality.

Responsibilities

Communicate with all parties regarding the status of products and services.
Collaborate with internal customers to understand operations and needs, aligning supply chain support with strategic direction.
Receive and evaluate requests for products or services, research prospective suppliers, obtain price quotes, and initiate purchase orders.
Manage and process internal stock requisitions for clinics and departments.
Ensure order quantities are reasonable and appropriate for inventory levels.
Verify correct customer selection and order coding in the Supply Chain system.
Follow up with customers to ensure order accuracy and identify process improvements.
Communicate inventory backorder issues to customers and internally to reduce delivery time.
Maintain the perpetual inventory system through order management, timely reorders, cycle counts, and processing customer returns.
Perform daily cycle counts and annual physical inventory counts.
Maximize the use of available contracts, including GPO contracts, and evaluate alternatives.
Collaborate with Senior Supply Chain Coordinators on projects to ensure timely delivery of products and services.
Prepare and place purchase orders with suppliers, tracking orders to ensure timely receipt.
Coordinate with suppliers for timely and accurate delivery, expediting and resolving problems as necessary.
Assist in extracting data, analyzing, and preparing reports related to the Oracle Supply Chain system and supplier systems.
Review purchase requests for appropriate coding and authorization.
Manage the returns/credits process with suppliers and coordinate with Accounts Payable.
Resolve match-hold problems with Accounts Payable, Supply Chain Director, and suppliers, proposing process improvements.
Identify, research, and resolve back-order discrepancies, expediting orders or sourcing alternatives to avoid shortages.
Make recommendations for changes and improvements to existing policies and processes.
Assist in maintaining files pertaining to Supply Chain activities.
Provide pricing updates to departments for review of drug, vaccine, and billable supplies.
Maintain pricing matrices to assist in evaluation and facilitate the Supply Chain process.
Investigate complaints and recommend corrective actions to resolve issues with vendors and outside parties.
Act as an Oracle supply chain subject matter expert as assigned.
Assist in updating supplier and inventory item information and facilitating system changes.
Provide excellent customer service to internal and external individuals.
Greet suppliers and sales representatives appropriately.
Participate in field visits as appropriate.
Interface with organization’s leaders.
Answer telephones when necessary.
Perform other duties as assigned.

Requirements

High School diploma or GED required.
One (1) or more years of experience in supply chain or a related position.
Proficient with Microsoft Excel, Access, Outlook, and Word applications.
Experience working with a computerized perpetual inventory system.
Working knowledge with GPOs.

Skills

Understanding of basic Supply Chain principles.
Understanding of contract pricing and budgets.
Strong organizational abilities.
Ability to work productively with minimum supervision.
Excellent verbal and written communication skills.
Ability to develop spreadsheets, retrieve data from relational databases, and perform word processing.
Excellent keyboard and ten-key skills.
Ability to perform accurate data entry.
Excellent attention to detail.
Excellent customer service skills.
Excellent interpersonal & problem solving skills.
Ability to sit for extended periods of time at a computer workstation.
Ability to engage others, listen and adapt response to meet others’ needs.
Ability to work in a team environment.
Ability to manage competing priorities.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.
Ability to research and resolve problems.

Location

Central Texas

Work Type

Full-time

Experience Level

1+ years

Education Level

High School Diploma or GED
Associate's or Bachelor's degree in Business, Healthcare Administration, or related field preferred

Benefits

Medical
Dental
Vision
Flexible Spending Accounts
PTO
401(k)
EAP
Life Insurance
Long Term Disability
Tuition Reimbursement
Child Care Assistance
Health & Fitness
Sick Child Care Assistance
Development

About the Company

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years.
We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow.