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About the Role

The Event Coordinator plays an integral role within the Operations team, supporting the successful planning and delivery of the exhibition at Investing in African Mining Indaba. This role involves delivering exceptional customer service while coordinating a wide range of operational and administrative activities. It is ideal for someone at the beginning of their events career or looking to build hands-on experience in exhibition and event operations.

Responsibilities

Act as a primary point of contact for exhibitors and contractors, managing shared inboxes, responding to enquiries and escalating issues where appropriate.
Provide administrative support for the Exhibitor Zone, including tracking submissions, monitoring deadlines and assisting exhibitors with platform-related queries.
Coordinate graphics and shell scheme administration, ensuring artwork and related submissions are received, tracked and delivered on schedule.
Maintain exhibitor website profiles, supporting updates and carrying out exhibitor listing and floorplan accuracy checks.
Prepare, update and maintain operational documentation, project trackers, schedules and internal checklists.
Monitor key project deadlines, proactively following up with exhibitors, suppliers and contractors to ensure timely completion of actions.
Support the coordination of suppliers, contractors and internal teams to facilitate the smooth day-to-day delivery of the exhibition.
Prepare and distribute operational documentation, briefing materials and onsite resources, including printing and event collateral.
Maintain accurate records of project progress, outstanding actions, issues and resolutions.
Provide general operational and administrative support before, during and after the event, ensuring a high standard of organisation and customer service.
Assist with diary management, task planning and prioritisation to support the wider Operations team.
Deliver exceptional exhibitor support, ensuring enquiries are resolved efficiently and directed to the appropriate team where necessary.

Requirements

Excellent administrative and organisational skills, with the ability to effectively prioritise workloads and manage multiple tasks simultaneously.
Exceptional attention to detail, with strong organisational and time management skills, and the ability to consistently meet tight deadlines in a fast-paced environment.
Outstanding written and verbal communication skills, with a strong customer-focused approach and a commitment to delivering exceptional levels of service.

Location

Cape Town

Work Type

Full-time

Experience Level

Entry-level

About the Company

Hyve is the organiser of the world’s fastest-growing and most forward-thinking B2B events.
Hyve is the chosen event partner to many of the world’s leading companies.
Hyve's platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.
Hyve's portfolio features some of the world’s leading events in sectors like ecommerce, healthcare, edtech, and fintech.
Hyve is growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into its mix.
Hyve is building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms.
Employees join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business.

Equal Opportunity

Whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome.
You’ll thrive here if you’re curious, collaborative and not afraid to challenge convention.
We look for people who take pride in what they do, who are excited by change and always moving forward.
The kind of people who stay open, keep learning, and look for better ways to make an impact.
Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins.