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About the Role
This role is crucial for turning business requests into data-backed cases, managing product grooming, and owning release enablement at a fast-growing restaurant-tech startup. You will shape the product operations function as it grows, offering significant influence over the product roadmap and the opportunity to build the product organization's operating system from the ground up.
Responsibilities
- Turn requests from Sales, Marketing, Support, AM, and Onboarding into data-backed business cases, pulling usage data and market context to pressure-test each one.
- Develop product mockups for commercial stakeholders and product leads to confirm problem-solving before development.
- Maintain the prioritized backlog and present clear recommendations to founders each cycle.
- Run the grooming cadence with Product Engineering Leads, sizing effort, surfacing blockers, and tracking capacity.
- Own release logistics and support product enablement, including writing release notes, Knowledge Base documentation, and filming demo videos.
- Partner with Sales & Account Management to push back on unsupported asks, gather feedback, and provide updates on shipments.
- Partner with Customer Support & Onboarding to address recurring tickets and onboarding friction, providing shipment updates.
- Partner with Product Engineering Leads to hand off data-backed business cases and ensure releases ship in the agreed order.
Requirements
- 3-5 years of experience in strategy consulting, Founder's Associate, BizOps with a product focus, or product operations/product background with a commercial mindset.
- Detail-oriented with satisfaction from making systems run cleanly through documentation, tracking, and release notes.
- Comfortable with data analysis to evaluate requests and prioritization.
- Familiarity with engineering team workflows (sprints, grooming).
- At ease with ambiguity as the roadmap shifts quarterly.
- Berlin-based.
- Fluent English required; German is a plus but not required.
Skills
- Data analysis
- Product roadmapping
- Backlog management
- Release management
- Documentation
- Communication
- Stakeholder management
Location
- Berlin
Work Type
- Hybrid
- Remote
Experience Level
- 3-5 years
Benefits
- Real ownership from day one with a direct line to the CTO and co-founders
- Opportunity to ship business cases into a product used by over 1,000 restaurants daily
- Hybrid setup with remote days
- 30 paid vacation days
- Flexible hours
- Latest Apple hardware
- Deutschlandticket subsidy
- Health benefits (Wellhub/Wellpass)
- Office Dog friendly
About the Company
- allO is an AI-native operating system for restaurants, aiming to solve the fragmentation and chaos of the industry with AI-powered digital employees on an integrated platform.
- The company has secured $14M in Series A funding and is experiencing rapid growth, with over 1,000 restaurant locations in Germany already using the platform.
- allO is a fast-moving, diverse team of 15+ nationalities, operating with a flat structure and founder-led approach.
- The restaurant industry is entering a new era, and allO is positioned to help build it.