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About the Role

The Hotel Services team plays a vital role in the day-to-day running of the hospital, ensuring that all patient rooms, clinical areas and shared spaces are maintained to the highest standards of cleanliness, safety and presentation. Working behind the scenes and on the front line, the team helps create a welcoming, calm and hygienic environment where patients can focus on their recovery and visitors feel reassured from the moment they arrive. As a Housekeeping Assistant, you’ll be a key contributor to the overall patient experience, supporting both care delivery and hospital operations through your attention to detail and commitment to excellence.

Responsibilities

Cleaning patient rooms, public areas and staff spaces, ensuring every area is safe, tidy and presentable.
Working closely with clinical and non-clinical colleagues to support the smooth running of the hospital.
Communicating effectively with patients, visitors, and healthcare staff.
Working in a hospital environment and coming into contact with patients.
Ensuring communal areas are clean and tidy for visitors.
Performing any tasks specifically assigned.
Carrying out any other tasks assigned by the Supervisor or designee.
Attending mandatory training on an annual basis.

Requirements

Awareness of hygiene standards.
Passion for customer care.
Ability to communicate effectively with patients, visitors and healthcare staff.
Ability to work under pressure with a flexible approach.

Skills

Cleanliness
Communication
Attention to detail
Flexibility

Location

London

Work Type

Full Time
37.5 hours/ week
Shifts between 7am and 10pm
Working 5 days out of 7, to include weekends
Fixed Term Contract until May 2027

Salary/Compensations

£14.80/ hour

Benefits

Pension
Health cover
Flexible benefits package
Career development
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health, protection and lifestyle benefits to suit you
Discounts with over 800 major retailers

About the Company

HCA UK is committed to the care and improvement of human life.
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers.
In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities.
Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues.
We live and breathe four core values: Unique and Individual, Kindness and compassion, Honesty, integrity and fairness, Loyalty, respect and dignity.

Equal Opportunity

As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.