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About the Role

This role is responsible for executing and overseeing end-to-end physical metals operational activities, with a primary focus on Physical Movements, settlement, clearing, reconciliation, and invoice management. The position sits within Derivative, Commodity and Metals Operations and acts as a critical control point between Front Office, internal support teams, and external custodians/vault providers to ensure the accurate and timely movement of metal and cash.

Responsibilities

Manage daily settlement processes, including validation of trade economics, coordination of metal transfers with global depositories, and confirmation of associated cash flows.
Ensure all settlement obligations are met within defined cut-offs and service level agreements, while proactively identifying and resolving discrepancies.
Perform reconciliations between internal systems (e.g., trading and inventory platforms) and third-party storage providers, investigating breaks, and driving resolution with custodians or internal stakeholders.
Own clearing and post-trade operational workflows, including coordination of physical metal movements, validation of inventory positions, and ensuring alignment between financial and physical records.
Manage invoice lifecycle processes, including tracking, validation, and escalation of outstanding or missing invoices to mitigate operational and financial risk.
Support an assigned senior leader in executing strategic priorities for the business/group.
Gather and integrate information to promote the effective and profitable operation of the business/group and enhances the Bank’s profile in the marketplace.
Work with stakeholders to interpret financial and business results, understand the operating environment & emerging trends and provide planning, support and recommendations to improve operational effectiveness and track achievement of objectives.
Support the effective management of risk, including operational and compliance risk and management of the attestation/reporting process specific to the business.
Provide strategic counsel on community/industry events and direct and coordinate the logistics of these events.
Support the development of effective, consistent communications for the business/group senior leader and for the leadership team.
Act as a trusted advisor to assigned business/group and assist in the development of business strategies and plans to ensure readiness to meet changing business needs & strategies to support future growth.
Assist in the development of strategic plans.
Support the determination of priorities, current initiatives and planned initiatives in partnership with the business/group and support requirements related to strategic management for the business/group.
Work with stakeholders to establish the key business initiatives/priorities to support the strategic direction.
Influence and negotiate to achieve business objectives.
Recommend and implement solutions based on analysis of issues and implications for the business.
Lead the development of the communication strategy focusing on positively influencing or changing behaviour.
Lead change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Provide input into the planning & implementation of operational programs.
Support development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Break down strategic problems, and analyse data and information to provide insights and recommendations.
Conduct independent review, analysis, and resolution of strategic issues.
Monitor and track performance, and address any issues.
Design and produce regular and ad-hoc reports, and dashboards.
Build change management plans of varying scope and type; lead or participate in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Lead or participate in defining the communication plan designed to positively influence or change behaviour; develop tailored messaging; and identify appropriate distribution channels.
Build effective relationships with internal/external stakeholders.
Ensure alignment between stakeholders.
Act as the primary point of contact for service / customer complaint escalations managing the process and communication and following up to ensure customer satisfaction and optimizing overall customer experience.
Ensure the effective planning and control of unit operating expenses in accordance with business forecasts to ensure spending is maintained within budget.
Coordinate budgets and reporting to track actual results vs. budget.
Employ systems (e.g. customized exception reports, tracking reports etc.) to manage information.
Integrate information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

Typically between 5 - 7 years of relevant experience.
Post-secondary degree in related field of study or an equivalent combination of education and experience.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Strong attention to detail.
Ability to manage multiple priorities.
Focus on process improvement and automation opportunities across reconciliation, settlement, and billing workflows.

Skills

Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Location

100 Liverpool Street

Work Type

Salaried

Experience Level

5 - 7 years

Education Level

Post-secondary degree in related field of study or an equivalent combination of education and experience.

Salary/Compensations

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans

About the Company

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.

Equal Opportunity

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.