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About the Role

The ITV Insights Group leads the business in making key decisions by providing insights on content commissioning, audience commercial attractiveness, and product optimization to improve view-through rates. This role supports Senior Insight Managers and the Head of Central Insights in shaping business understanding and delivering insight solutions through research, analytics, and data science.

Responsibilities

• Analyze audience behaviors and provide insights on viewers to drive business value.
• Conduct deep-dive analysis to diagnose performance fluctuations for ITV and the competitive landscape.
• Translate complex data sets into compelling, visually engaging presentations that communicate viewer insights to non-analytical creative stakeholders.
• Collaborate with Data Analysts to automate performance dashboards and streamline reporting processes.
• Disseminate insights to other teams and partners in a timely manner via dashboards, automated reports, narratives, slides, and presentations.
• Visually represent data to drive clear business decisions and action.
• Monitor historic performance trends and highlight variances versus previous years to inform stakeholders of immediate drivers of change.
• Maintain a deep technical understanding of M&E KPI methodologies for data integrity and accurate reporting.
• Assist in the development and testing of new metrics, ensuring their robustness and integration into existing dashboards.

Requirements

• 5+ years of experience working in Insights.
• Strong capability in analyzing various data sets to extract meaningful insights and trends.
• Proficiency in building and maintaining strong relationships with stakeholders.
• Aptitude for embracing change, efficiencies, automating processes, and modernizing reporting and projects.
• Expertise in overseeing research projects from initiation to completion.
• Understanding of ITV, BARB, Programmes, and Viewers.
• Ability to translate complex data and insights into compelling, clear narratives for various stakeholders and clients.
• Proficiency in creating clear and impactful dashboards and reports to effectively communicate performance and trends.
• A mindset that fosters ingenuity and drives the development of modern and impactful projects.
• A passion for TV Content and ITV, with an excellent understanding and interest in television.

Skills

• Data Analysis & Interpretation
• Relationship & Stakeholder Management
• Innovation & Modernisation
• Project Management
• Communication & Presentation Skills
• Data Visualisation
• Creativity & Innovation

Location

• White City, London

Work Type

• Hybrid
• 12 Month Fixed-Term Contract

Experience Level

• 5+ years

Benefits

• Flexible working with a range of options
• Generous holiday allowance, with the option to buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days
• Opportunities to help you live a balanced and healthy life

About the Company

• Shaping culture is in the DNA of ITV, with presence in every UK home and productions famous worldwide.
• ITV is at the forefront of the digital streaming revolution.
• Offers a fun working environment with opportunities to learn, grow, and make a real difference.
• Impact is felt in the business and reaches millions of people.
• Opportunity to develop skills, change TV, and advance your career.

Equal Opportunity

• ITV is for everyone.
• ITV strongly encourages applications from disabled people.
• As a Disability Confident Leader, if you meet the minimum criteria for a role and have declared that you are disabled, we’ll guarantee to take you to the next stage.
• Support and personalization are available during the application and selection process as part of reasonable adjustments.
• Contact talkingcareers@itv.com for any support needs.