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About the Role
Creek Technologies is seeking a Program Data Management support specialist to assist program managers and government leads with scheduling, coordination, documentation, and program tracking activities that support mission-focused programs. The ideal candidate is organized, detail-oriented, and capable of managing multiple tasks while supporting program management operations.
Responsibilities
- Lead the migration of business data from authoritative source systems into Salesforce, ensuring data accuracy, completeness, and consistency.
- Serve as a data steward responsible for maintaining data quality and resolving data integrity issues across interconnected systems.
- Analyze existing business processes to identify opportunities for automation, increased efficiency, and reduced manual effort.
- Partner closely with Government stakeholders and Salesforce developers to translate business requirements into technical solutions, including new objects, workflows, and data structures.
- Understand the complete lifecycle of organizational data and recommend improvements that strengthen data governance, reporting, and enterprise data management.
- Develop and maintain process documentation, workflow diagrams, standard operating procedures (SOPs), user guides, and other knowledge management resources.
- Perform data validation, cleansing, quality assurance, and reconciliation activities to support enterprise reporting and informed decision-making.
- Support development teams by identifying authoritative data sources and ensuring accurate data mapping into Salesforce.
- Communicate technical concepts, data challenges, and process recommendations to both technical and non-technical stakeholders.
- Support onboarding and knowledge transfer by documenting migration processes and promoting data management best practices.
- Collaborate with acquisitions, contracting, finance, operations, and other functional teams to understand business processes and their relationship to enterprise data.
- Perform other duties as assigned in support of customer mission requirements.
Requirements
- Minimum of five (5) years of professional experience supporting business systems, enterprise data management, project coordination, business analysis, or process improvement initiatives.
- Experience leading or supporting enterprise data migration initiatives.
- Experience with Salesforce, CRM platforms, or other enterprise business systems.
- Strong understanding of data stewardship, data governance, data quality management, and data lifecycle management.
- Experience gathering business requirements and translating them into technical solutions.
- Demonstrated ability to analyze business processes and recommend process improvements or automation opportunities.
- Experience developing process documentation, workflow diagrams, SOPs, user guides, and training materials.
- Strong analytical, organizational, and problem-solving skills.
- Excellent written, verbal, and interpersonal communication skills with the ability to communicate technical concepts to non-technical audiences.
- Ability to manage multiple priorities while working collaboratively across Government and contractor teams.
- Active Secret security clearance or the ability to obtain and maintain one.
Skills
- Salesforce
- CRM platforms
- Enterprise business systems
- Data stewardship
- Data governance
- Data quality management
- Data lifecycle management
- Business process analysis
- Process improvement
- Automation
- Process documentation
- Workflow diagrams
- SOPs
- User guides
- Knowledge management
- Data validation
- Data cleansing
- Quality assurance
- Data reconciliation
- Enterprise reporting
- Technical communication
- Interpersonal communication
- Microsoft 365
- SharePoint
- Power Platform
- Reporting tools
- Business intelligence tools
- Power BI
- Tableau
- Salesforce reporting
- Salesforce dashboards
- Salesforce workflow automation
- Salesforce custom objects
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years of professional experience
Education Level
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Project Management, Data Analytics, Information Technology, or a related field
- Equivalent combination of education, professional training, and directly related experience may be considered
About the Company
- Creek Technologies is committed to continuous learning, professional development, and improving both individual performance and team outcomes.
- Contributes to a collaborative, positive team culture aligned with Creek’s values of accountability, growth, and excellence.
Equal Opportunity
- Creek Technologies considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, nation origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law.
- Creek Technologies makes hiring decisions based solely on qualifications, merits and business needs at the time.
- Upon request, Creek Technologies will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship for the company.