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About the Role

US Mobile is building the future of wireless communication with a goal of one unified network open to any person and any device, worldwide. We are looking for a seasoned design leader to set the strategic direction for our design practice, elevate our craft and culture, and shape how design shows up across the company. This is a Lead IC position focused on influencing through vision, judgment, and mentorship.

Responsibilities

Lead the design vision, execution and strategy across all user-facing surfaces, including rebrands and redesigns
Own the end-to-end experience and vision for a new desktop web app (rebranded components, UX upgrades)
Set the design direction in partnership with brand and marketing for new marketing pages (rebranded components, IA, UX upgrades)
Define the rituals, review processes, and culture that increase the velocity and quality of the design team
Be the standard-bearer for mindful, high-craft EPD collaboration — modeling and teaching it to others
Partner with product and executive leadership to define design's role in company strategy, not just execute against a roadmap handed to you
Weigh in on what we build, not only how
Be a recognized point of view within the org (and ideally externally) on design quality, systems thinking, and product craft
Set direction on design principles and standards that outlast any single project
Actively coach other designers, giving thoughtful critique, unblocking their thinking, and helping them grow their judgment
Be the person others go to when a design problem is genuinely hard
Lead the definition of new components and the redesigned app experience across Mobile
Own and guide a new design system (web, mobile, marketing) post-rebrand, and establish the governance model for how it evolves

Requirements

10+ years experience as a Product Designer, including significant time operating at a senior/staff/lead level in fast-paced environments
Deep experience in consumer facing technology, fintech, or platform products, with a portfolio that shows range across strategic and executional work
A demonstrated ability to make and defend strategic design decisions — balancing user needs, business goals, and technical constraints
Ability to influence roadmap and prioritization conversations at the leadership level
A strong, well-articulated point of view on design quality, backed by research, data, and experience
Ability to teach that point of view to others
Proven experience mentoring, guiding, or informally leading other designers — through critique, pairing, career conversations, or setting team-wide standards
Craft user-friendly, delightful experiences with an exceptionally high bar for visual polish, information architecture, and cognitive load
Comfort operating with ambiguity — able to bring structure and strategic clarity to 0-to-1 problems with incomplete information
Autonomously ship features from 0 to 1 with a high bar for IA, UX, UI, and final visuals, while also stepping back to ensure the broader system stays coherent
Strong stakeholder management skills — able to represent design's perspective persuasively in front of executives, PMs, and engineering leads
Must currently have or be willing to create their own entity

Skills

Design vision
Design execution
Design strategy
Brand design
Marketing design
Information Architecture (IA)
User Experience (UX) design
User Interface (UI) design
Design systems
Systems thinking
Product craft
Mentorship
Critique
Collaboration
Stakeholder management

Location

Work Type

Flexible working hours

Experience Level

10+ YOE in consumer tech
Senior/Staff/Lead level experience

Salary/Compensations

$140,000 - $180,000 a year

Benefits

Annual Offsite (2024 Japan, 2025 Hawaii)
Competitive Salary
Gym reimbursement
Commute reimbursement
Professional development stipend
Flexible time off

About the Company

US Mobile is building the future of wireless communication.
The goal: one unified network open to any person and any device, worldwide. Connection without walls.
Empowering customers with all three major networks on one phone and one plan, plus home internet from Starlink.
No lock-in. No commitments. Custom fit plans at every price point.
24/7 customer support with real people, empowered to help.
Real-time feedback from Reddit, surveys, and customer support informs product roadmaps.
Consumer Reports named us the top-rated mobile carrier two years in a row.
Building innovative systems that scale.
A network agnostic tech stack.
Agile, cross-functional teams built on trust and mutual respect.
This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.