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About the Role

Seeking a hands-on UX Designer to enhance messaging experiences across mobile and desktop web applications. This role focuses on designing new AI-powered messaging features and refining communication patterns for improved user interaction and engagement.

Responsibilities

• Design end-to-end product experiences across mobile applications and desktop web.
• Create wireframes, user journeys, interactive prototypes, and high-fidelity mockups.
• Design user experiences for AI-powered messaging features.
• Improve communication responsiveness through reply prompts, expectation setting, status transparency, and re-engagement patterns.
• Simplify complex workflows and data-heavy experiences involving search, filtering, data export, or similar functionality.
• Apply established design-system components, patterns, and visual standards.
• Collaborate with Product Management, Engineering, UX Research, and Legal partners.
• Incorporate qualitative research findings and user feedback into design iterations.
• Support design validation through qualitative research and A/B testing.
• Prepare clear design specifications and handoff materials for engineering teams.
• Work independently, manage assigned design work, and ramp quickly with minimal oversight.

Requirements

• 3+ years of professional product UX design experience.
• Portfolio demonstrating end-to-end product UX work.
• Strong interaction design, visual design, prototyping, and user-journey design skills.
• Experience designing complex workflows or data-heavy enterprise product experiences.
• Experience with search, filtering, data export, or comparable complex interaction patterns.
• Ability to work independently and operate effectively with minimal oversight.
• Experience collaborating with Product, Engineering, Research, and Legal stakeholders.
• Experience incorporating UX research findings and user feedback into product designs.
• Strong written and verbal communication skills.
• Recent hands-on individual contributor experience.
• Strong, current Figma proficiency.
• Experience creating interactive prototypes.
• Experience with design-to-engineering handoff workflows.
• Experience working within an established design system.
• Candidates must be located in the United States.
• Must be available for full-time work at 40 hours per week.
• Must be able to work with teams operating in the U.S. Central time zone.

Skills

• UX Design
• Product Design
• Mobile Application Design
• Desktop Web Design
• AI-powered Features
• Messaging Features
• Communication Patterns
• Wireframing
• User Journeys
• Prototyping
• High-fidelity Mockups
• Interaction Design
• Visual Design
• Design Systems
• Figma
• Accessibility
• WCAG
• Assistive Technologies
• Localization
• A/B Testing
• Experimentation Programs

Location

• United States

Work Type

• Remote
• Contract
• Full-time

Experience Level

• 3+ years of professional product UX design experience
• Enterprise experience strongly preferred
• Recent hands-on individual contributor experience