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About the Role
As a Personal Consultant, you will drive sales for Silversea cruises and related products through outbound telephone activities. You will manage customer relationships, provide personalized luxury service, and collaborate with global teams to achieve revenue goals and high customer satisfaction.
Responsibilities
- Sell Silversea cruises and shore side products via outbound calls, email, and inbound inquiries
- Maintain client contact to ensure satisfaction and optimize long-term customer value
- Utilize technical selling skills and product knowledge to present services effectively
- Meet assigned monthly, quarterly, and annual sales targets
- Manage high-volume sales workloads and meet productivity goals
- Communicate effectively with internal and external stakeholders
Requirements
- Fluency in both English and German (written and spoken)
- Ability to manage customer interactions and resolve queries effectively
- Demonstrated ability to interact and cooperate with all company employees
- Ability to work in a small local team and a larger global team
- Commitment to company core values including integrity, innovation, and customer focus
Skills
- Outbound sales
- Customer relationship management
- Technical selling
- Product presentation
- Communication
- Problem solving
Location
- London, UK
Work Type
- Full-time
Benefits
- Competitive compensation package
- Benefits package
- Career development opportunities
About the Company
- Silversea is an ultra-luxury cruise line featuring all-suite ships and worldwide itineraries
- Part of the Royal Caribbean Group
- Known for genuine hospitality and butler service
- Operates ships across all seven continents