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About the Role

Support children and families facing complex challenges through direct early help, focusing on building safety, stability, and confidence from an early stage.

Responsibilities

• Provide direct early help support to children, young people, and families experiencing complex vulnerabilities.
• Conduct whole-family assessments capturing strengths, cultural backgrounds, and migration-related needs.
• Create outcome-focused plans in collaboration with families.
• Deliver one-to-one emotional, practical, and motivational support using strengths-based approaches.
• Act as a designated link worker for asylum hotels and support resettled families.
• Assist families in accessing education, healthcare, and community resources.
• Participate in the Early Help duty rota for timely responses to emerging needs.
• Collaborate with schools to improve attendance and reduce barriers to learning.
• Maintain strong working relationships with Children’s Social Care, Health, CAMHS, and voluntary sector organizations.
• Chair family meetings and contribute to multi-agency planning.
• Maintain clear, analytical case notes with the child's voice at the center.

Requirements

• Experience supporting children, young people, and families facing complex challenges.
• Experience with households having No Recourse to Public Funds, asylum seekers, refugees, or families in temporary accommodation.
• Solid understanding of safeguarding principles, thresholds of need, and preventative early help practices.
• Ability to build trusting relationships with sensitivity to cultural, linguistic, and migration-related factors.
• Confidence in conducting whole-family assessments.
• Ability to apply trauma-informed approaches.
• Ability to contribute effectively to Team Around the Family meetings with multi-agency partners.
• Clear written and verbal communication skills.
• Ability to manage caseload independently.
• Ability to maintain accurate case notes and short reports.
• Commitment to equality, fairness, and continuous professional development.
• Genuine desire to support families through challenging times.
• Enhanced Children and Adults DBS required.

Skills

• Strengths-based approaches
• Trauma-informed approaches
• Written communication
• Verbal communication
• Case management
• Assessment
• Collaboration
• Safeguarding

Location

• Kensington and Chelsea
• Remote (up to one day a week)

Work Type

• Hybrid
• Full-time

Experience Level

• Professional experience supporting families

Education Level

• Background knowledge or training in early help, youth work, family support, refugee services, education or safeguarding is highly valued.

Salary/Compensations

• Grade E
• New hires will start at the minimum of the advertised salary range.
• Employees receive annual salary increases until they reach the top of the pay scale.
• Employees will receive any agreed cost of living pay rises.

Benefits

• Structured supervision
• Ongoing training in trauma-informed practice, safeguarding and migration support
• Flexible working options
• Local government pension schemes
• Comprehensive wellbeing support

About the Company

• RBKC is investing in its people, communities, and future.
• Kensington and Chelsea is home to diverse communities, thriving businesses, and unique local places.
• The Council focuses on supporting residents, strengthening its approach, and creating a fairer borough.
• Services are delivered with care and competence.
• The Council listens to residents, acts with integrity, and works together to build a greener, safer, and fairer borough.

Equal Opportunity

• Committed to promoting equality and respecting diversity.
• Welcome applications from all sections of the community.
• A Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.