AVP, Automation & AI Delivery at Arch Insurance Group Inc. | London, England, GB | Rezi

AVP, Automation & AI Delivery at Arch Insurance Group Inc.

AVP, Automation & AI Delivery

Arch Insurance Group Inc. · London, England, GB

1 weeks ago

AVP, Automation & AI Delivery

Arch Insurance Group Inc. · London, England, GB

8 days ago
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About the Role

The Strategic Analytics team develops innovative analytics, algorithms, and AI tools to improve profitability and growth, providing deep analytical insights to drive decision-making. As AVP, Automation & AI Delivery, you will develop and oversee Arch International’s AI capabilities, working closely with senior stakeholders to design, build, and monitor AI tools that become critical to the business.

Responsibilities

  • Oversee end-to-end delivery of human-centric AI tools from design through build, test, and deployment, ensuring solutions are secure, scalable, and supportable.
  • Establish and evangelize the use of automation and AI, addressing potential adoption challenges.
  • Maintain and evolve a prioritized pipeline of automation and AI opportunities, identifying high-impact use cases.
  • Oversee structured discovery with stakeholders to define problem statements, success metrics, and determine feasibility.
  • Own, track, and report on delivery scope, progress, risks, and dependencies.
  • Ensure delivery standards for requirements, documentation, testing, releases, monitoring, and incident management are met.
  • Implement feedback loops and metrics to track and report on adoption, trust, and impact.
  • Collaborate with business stakeholders to scale high-impact AI tools into robust, secure, and supported enterprise AI tools.
  • Support training efforts and act as an AI SME for business stakeholders.
  • Ensure solutions comply with Arch policies, standards, and approvals (permitted use, privacy, security, model governance, and third-party risk).

Requirements

  • Degree in statistics, mathematics, computer science, engineering, or similar quantitative fields; or significant evidence of continuous professional development in automation or AI.
  • Significant experience delivering business process improvement, automation, and/or AI solutions, preferably within commercial insurance.
  • Experience leading multidisciplinary teams to deliver technology solutions, including managing offshore resources.
  • Experience defining technology and data requirements to enhance business processes and optimize operational outcomes.
  • Track record of taking solutions into production with appropriate monitoring, support, and business adoption.
  • Exposure to product operating models (backlog, discovery-to-delivery, value tracking) is beneficial.
  • Experience working closely with business stakeholders, such as underwriting.

Skills

  • Highly organized with strong programme/project management skills.
  • Exceptional stakeholder management with the ability to build trusting relationships and drive consensus.
  • Strong written and verbal communication skills.
  • Comfortable operating in ambiguity and breaking complex problems into actionable delivery plans.
  • Strong delivery mindset with a focus on measurable outcomes, adoption, and continuous improvement.
  • Working knowledge of automation and AI technologies (e.g., individual and multi-agent AI solutions, GenAI, IDP RPA, workflow automation).
  • Sound understanding of risk and controls considerations for automation/AI in a regulated environment (data privacy, security, model governance, third-party risk).
  • Exceptional teamwork skills.
  • Ability to collaborate and build trusting relationships with business partners.
  • Natural curiosity to understand the world around you and question as needed.
  • Comfortable handling ambiguous concepts and breaking down complex problems into manageable pieces.
  • Ability to apply critical thinking and creative problem-solving skills.

Location

  • Arch Europe Insurance Services Ltd

Work Type

  • Full-time

Experience Level

  • AVP

Education Level

  • Degree in statistics, mathematics, computer science, engineering or similar quantitative fields

About the Company

  • With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential.
  • Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.