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About the Role
Data, Markets & Corp IT is seeking a Senior Program Manager to own complex, cross-functional programs, ensuring strategic alignment, measurable outcomes, and effective governance across multiple projects, teams, and stakeholders.
Responsibilities
- Ensure alignment to business outcomes (revenue, resilience, efficiency)
- Maintain a clear, consolidated strategic view across Markets and AI portfolios
- Drive consistency across Markets and AI delivery without creating overhead
- Support senior forums, product reviews, and strategic discussions
- Drive clear, outcome-focused storytelling (shift from activity → impact)
- Raise quality and consistency of narrative across Markets Tech and AI initiatives
- Ensure alignment across Markets Tech, Product teams, AI / DMCAI, and Key dependency orgs
- Identify and resolve misalignment early to protect delivery outcomes
- Support critical initiatives by providing structure, challenging direction, and ensuring clarity of outcomes and risks
- Ensure focus on high-impact, business-led AI use cases
- Bridge Markets Tech, Product, and DMCAI to enable scaled adoption
- Drive AI prioritisation based on measurable outcomes
- Align AI initiatives to enterprise strategy and industry best practice
- Maintain a single, transparent AI Book of Work to support prioritisation and decision-making
- Embed and maintain a standardised AI engagement model (intake → governance → delivery → handover)
- Enable reuse, reduce duplication, and promote scalable solution patterns across DMC
Requirements
- Financial services or regulated environment experience required
- Proven experience delivering large, complex programs in matrixed organisations
- Strong program management / PMO background
- Executive stakeholder engagement experience
- Excellent analytical, communication, and influencing skills
- Proven problem solving, communication, interpersonal and analytical skills
- Must be a faster learner and multi-tasker
- Ability to adapt to a rapidly changing environment
- Advanced PowerPoint, Excel, and executive reporting skills
Skills
- Drive executive-level decision-making through concise reporting
- Own and manage strategic programs from initiation through delivery and closure
- Translate strategic objectives into structured programs and workstreams
- Manage interdependencies across projects, teams, and geographies
- Establish and maintain program governance, including cadence, reporting, and escalation
- Track milestones, financials, risks, issues, and dependencies
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor’s degree in Business Administration, Computer Science, Engineering, or an equivalent field
Benefits
- Competitive and comprehensive benefits packages
- Generous medical care, insurance and savings plans
- Flexible Work Programs
- Wealth of development programs and educational support
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
About the Company
- State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.
- We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
- Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients.
- We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
- We offer a collaborative environment where technology skills and innovation are valued in a global organization.
- We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
- Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.
- Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
- We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
- We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
Equal Opportunity
- State Street is an equal opportunity and affirmative action employer.
- As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.