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About the Role

Act as the intelligence and performance partner for the Retail Media business, ensuring stakeholders have timely, accurate, and actionable insights to support decision-making. Own reporting and analytical deliverables across Retail Media and serve as the team's subject matter expert on performance measurement, data quality, reporting, and business insights.

Responsibilities

• Own Retail Media Reporting & Data Delivery
• Ensure timely and accurate delivery of agreed Retail Media reporting and data products.
• Own recurring business reporting and performance tracking processes.
• Deliver ad-hoc analyses and reporting requests to support stakeholder and business needs.
• Partner with Analytics and Data teams to improve reporting efficiency, automation, and scalability.
• Ensure stakeholders have access to reliable and consistent performance data to support decision-making.
• Drive Performance Insights
• Analyze campaign, advertiser, audience, supplier, and commercial performance data to identify opportunities, trends, and risks.
• Translate analytical findings into actionable business recommendations.
• Support performance reviews and business planning processes through data-driven insights.
• Identify opportunities to improve campaign effectiveness, advertiser outcomes, and business performance.
• Conduct exploratory analyses to answer key business questions and uncover growth opportunities.
• Act as the Retail Media Data & Insights Expert
• Serve as the primary point of contact for Retail Media reporting, measurement, and analytical topics.
• Represent Retail Media in cross-functional discussions related to analytics, reporting, and performance measurement.
• Provide expert guidance on data interpretation, KPI development, and performance evaluation.
• Act as a trusted advisor to stakeholders seeking to understand business performance and growth opportunities.
• Bridge business requirements with Analytics and Data teams to ensure the Retail Media function receives the insights and support it needs.
• Build Strong Cross-Functional Partnerships
• Act as the trusted intelligence partner for Retail Media stakeholders across the business.
• Work closely with Merchandising teams to identify opportunities to grow supplier engagement, improve campaign performance, and generate insights that support supplier-facing discussions.
• Partner with Digital Marketing teams to evaluate campaign effectiveness, audience performance, and optimization opportunities across digital channels.
• Collaborate with Offline Marketing teams to support measurement, reporting, and performance evaluation of brand and co-funded marketing initiatives.
• Support Co-Marketing teams with performance insights, supplier reporting, campaign evaluation, and actionable recommendations.
• Build strong relationships with Analytics, Product, Commercial, and Marketing stakeholders to improve measurement capabilities and drive data-informed decision-making.
• Continuous Improvement
• Advocate for a data-driven culture within the Retail Media organization.
• Identify opportunities to improve analytical capabilities, reporting processes, and stakeholder self-service.
• Promote best practices in reporting, measurement, and insights generation.
• Share knowledge and analytical expertise across teams.
• Drive continuous improvement of the Retail Media intelligence function.

Requirements

• 5+ years of experience in Business Intelligence, Marketing Intelligence, Analytics, Retail Media, E-commerce, or related analytical disciplines.
• Proven track record of delivering insights and recommendations that influence business decisions.
• Experience working with senior business stakeholders in a fast-paced, data-driven environment.
• Strong understanding of digital marketing, advertising, e-commerce, or Retail Media ecosystems.
• Advanced SQL skills.
• Experience working with large and complex datasets.
• Strong experience with data visualization tools such as Tableau, Power BI, Looker, or similar platforms.
• Solid understanding of KPI frameworks, reporting methodologies, and business performance measurement.
• Familiarity with attribution, incrementality, experimentation, forecasting, audience analysis, or campaign measurement methodologies is a strong advantage.
• Strong ownership mindset and attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to translate complex analyses into clear business narratives and recommendations.
• Curious, proactive, and commercially minded.
• Comfortable balancing operational delivery with strategic improvement initiatives.
• Able to influence stakeholders through insight and expertise rather than authority.

Skills

• Business Intelligence
• Marketing Intelligence
• Analytics
• Retail Media
• E-commerce
• SQL
• Data visualization
• Tableau
• Power BI
• Looker
• KPI frameworks
• Reporting methodologies
• Business performance measurement
• Attribution
• Incrementality
• Experimentation
• Forecasting
• Audience analysis
• Campaign measurement
• Communication
• Stakeholder management

Location

• Munich
• Madrid
• Krakow
• Wroclaw
• London
• Vienna

Work Type

• Hybrid
• Remote (20 days abroad)

Experience Level

• Senior
• 5+ years

Salary/Compensations

• GBP 52700 - GBP 64400

Benefits

• Development opportunities
• Excellent training and support
• Wellbeing offers
• Subsidised transport or bike leasing
• 20% discount across all products

About the Company

• With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry.
• Our solutions make over 12 million customers genuinely happier – and that’s something we really care about.
• We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better.
• Join us and discover a place where your potential meets your passion for pets.
• That’s the power of plus.

Equal Opportunity

• At zooplus, we believe in equal opportunity and support everyone to fulfil their potential.
• We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.